Customer services:
- Your Account, access your bill, consumption history, sign up for newsletters and more
- Ways to Pay, BC Hydro offers a variety of convenient ways to pay your bill such as our Pre-Authorized Payment and Monthly Equal Payment
Plans
- Moving/Account Changes, if you're moving or need to start up a Hydro account, get the process started here
- Meter reading, to find out how your meter works and how to read it
- Smart Metering & Infrastructure program will provide customers with near real-time information on energy consumption
- Get Connected, provides information specifically for home owners, builders, developers, Cities, Municipalities and Ministry of Transportation,
on how to arrange for brand new electrical services, or removals or upgrades of service
Other services from BC Hydro:
- Surplus Sales, looks after the sale (through public tender or cash and carry) of BC Hydro's cars, trucks, electrical equipment, computers,
tools, scrap metal and other surplus assets
- Revenue Metering Requirements, informs electrical contractors, consultants and others in the electrical trade of BC Hydro's requirements for the revenue
metering of power "delivered" by BC Hydro to load only, residential or commercial/industrial customers, or for power "received"
by BC Hydro from Power Generators
