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- The Office
- Vision and mission
- Jurisdiction, values and response measures
- Services, clientele, partnership and joint efforts
- Minister, president and members of the Office
- Background (in french)
- Office mandates
- Organization chart (in french)
- Laws and regulations
- Office de la protection du consommateur Prize
- An Act to amend the Consumer Protection Act and the Act respecting the collection of certain debts
- O.C.: Application of rules of conduct to used automobile merchants
- Strategic planning (in french)
- Action plan for persons with disabilities (in french)
- Declaration of services to the citizens (in french)
- General information
- The Office and consumers
- The Office and consumers associations
- Office's address
- Consumer services
Information requests
- Consumer complaints
- Merchants services (in french)
- The Office and merchants
- Obligations : licenses and surety
- Home renovation
- Price labelling
- Merchant documents
- Licenses issued by the OPC
- Other forms
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- Press releases (in french)
- Press room (in french)
- Folders
- Hot line
- Business letters (in french)
- Annual reports (in french)
- Special file : Vacances Maestro Inc. (in french)
- Special file : Jetsgo (in french)
- Regulation respecting travel agents
- Price accuracy Policy
- Consumer Measures Commitee
- Directory of consumer resources (in french)
- Vigie consommation (in french)
- E-Commerce (in french)
- Question of the week (in french)
- Frenquently asked questions (in french)
- Office partners (in french)
- Useful links (in french)
- Information requests
- Consumer Complaints
- E-Information
- OPC Service Quality
- Phone numbers
- Office's adress
- Media liaison officer
- Map site
- Help
- Comments and suggestions
- Creation and implementation team (in french)
- Policy on privacy
- Protection of intellectual property rights
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