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Bureau des renseignements et plaintes

Home > Client services > Bureau des renseignements et plaintes

Contact us

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You can contact the Bureau des renseignements et plaintes in various ways.

Call us.

Mondays, Tuesdays, Thursdays and Fridays from 8:30 a.m. to 4:30 p.m.,
and Wednesdays from 10:00 a.m. to 4:30 p.m.

Telephone numbers

Québec City area: 418 643-4721
Elsewhere in Québec, toll free: 1 888 643-4721

Visit or write us

Bureau des renseignements et plaintes
Ministère de l’Emploi et de la Solidarité sociale
425, rue Saint-Amable, RC 175
Québec (Québec) G1R 4Z1

Using the following form

Note – The Bureau des renseignements et plaintes responds to requests for information and to complaints sent to it via the Internet as quickly as possible. However, depending on the email service you use, we may have difficulty sending you the information you requested. If you do not receive a response within ten working days, we suggest that you email us again.

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