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Frequently Asked Questions

Vehicles

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Accessible Parking Permits

Effective January 16, 2006, the Accessible Parking Permit program will replace the Disabled Person Parking Permit program.


How can I obtain an Accessible Parking Permit?

Applications for permits can be picked up at any MTO Driver and Vehicle Licence Issuing Offices, or can be downloaded from the Ministry of Transportation's website at www.mto.gov.on.ca.

Completed applications can be taken to any Driver and Vehicle Licence Issuing Office, or send to:

ServiceOntario
Licence Renewals Unit
P.O. Box 9800
Kingston, ON  K7L 5N8

Under what circumstances will an Accessible Parking Permit be issued?

Permanent, subject to change (up to 5 years), or a temporary permit (up to 12 months) will be issued to an individual who meets the following eligibility criteria:

His or her condition must be certified by an Accessible Parking Permit (APP) program recognized health practitioner (physician, chiropractor, registered nurse practitioner (extended class), physiotherapist, occupational therapist, chiropodist or podiatrist)

Please note that a person's age does not qualify him or her for a permit. You may apply for an APP even if you do not own a car or have a driver's licence. These permits are issued to individuals, not vehicles. A "portable permit" issued to a person with a disability ensures their ease of access from any vehicle at any time.

There is no charge for Accessible Parking Permits. MTO is committed to breaking down barriers for people with disabilities throughout Ontario.

How does a visitor to Ontario obtain an Accessible Parking Permit?

These permits ensure that people with disabilities have a unique entitlement to designated accessible parking throughout Ontario (specific parking privileges vary depending on the municipality or parking lot owner). ServiceOntario issues Accessible Parking Permits to out-of-province visitors for a maximum of six months.

Note: Ontario honours accessible parking permits, licence plates, markers or devices, bearing the international symbol for access for the person with a disability from other jurisdictions. You do not need to apply for a visitor permit if you are travelling with one of the above.

Where can I find more information on the Accessible Parking Permit program?

For more information, see: Getting or Replacing an Accessible Parking Permit.

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Collision Reporting Centres


What are Collision Reporting Centres?

A Collision Reporting Centre is a facility created to help motorists in reporting motor vehicle collisions. This service is currently available in a number of urban centres. No fees are charged.

What actions should I take before going to a Collision Reporting Centre?

  1. If it is safe to do so, remove vehicles from the roadway.
  2. Call Police to ensure police presence is not required and obtain the location of the closest Collision Reporting Centre.
  3. Exchange information with the other involved parties, including independent witnesses. (Names, addresses, phone numbers, insurance companies and vehicle particulars, etc.).
  4. As soon as possible, bring your vehicle to the Collision Reporting Centre most convenient to you.
  5. Bring documentation with you to the Collision Reporting Centre (e.g. driver's licence, ownership and insurance, etc.).

When should I go to a Collision Reporting Centre?

With the following exceptions, any driver involved in a collision where damage to vehicles or property is more than $1,000 may report the collision to a Collision Reporting Centre. Police will come to the scene when one or more of the following situations apply.

Exceptions

  1. Collisions involving injury or death.
  2. Criminal activity involved in collisions (e.g., impaired driving, stolen vehicle, assault, etc.).
  3. Collisions involving federal, provincial or municipal vehicles (including transit vehicles).
  4. Collisions involving a person who is uninsured or is a suspended driver.
  5. Collisions involving vehicles transporting dangerous goods.
  6. Collisions involving damage to private, municipal or highway property.

Without exception, towed vehicles must go directly to a Collision Reporting Centre.

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Commercial Carriers

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Safety Standards Certificates

What precautions should I take before I purchase a used vehicle?

As with any major purchase, you may wish to have the vehicle inspected prior to purchasing. You should take it to a certified mechanic that you trust and have them inspect it before you make the purchase. The mechanic may find defects that are not covered under the regulations relating to a Safety Standards Certificates (SSC) that may be costly to repair in the near future.

What is a Safety Standard Certificate (SSC)?

An SSC is a certificate that is issued by a government- approved Motor Vehicle Inspection Station (MVIS) after a vehicle passes an inspection. This inspection covers the minimum safety requirements for vehicles in the province of Ontario.

When do I require an SSC?

An SSC is required when:

Is an SSC a warranty on my vehicle purchase?

An SSC is not a warranty or guarantee on the general condition of the vehicle. The SSC only certifies that on the date it was issued, the vehicle met the minimum safety standards as set down by Regulation 611 of Ontario's Highway Traffic Act (HTA).

Where do I get a vehicle inspected?

You can have your vehicle inspected at a Ministry of Transportation-approved Motor Vehicle Inspection Station (MVIS). There are approximately 13,500 stations across Ontario, just look for the green and white sign that says "Ontario Motor Vehicle Inspection Station". MTO does not make recommendations regarding the choice of Motor Vehicle Inspection Stations to perform inspections. The choice is yours.

How much does an inspection cost?

The ministry does not govern the cost of either inspections or any repairs. It might, therefore, be beneficial to "shop around" and compare prices and service.

How long is an SSC valid for?

For the purposes of transferring ownership, an SSC is valid for 36 days from the day that the SSC was issued.

What if I believe the inspection of a vehicle I just purchased was carried out improperly?

You should do the following three steps:

  1. Check the regulations and ensure that the defect is an inspection requirement under the Highway Traffic Act - R.R.O. 1990, Reg. 611 Schedules 1 through 9, whichever applies to the type of vehicle inspected.
  2. If you still believe the vehicle inspection was carried out improperly, you are encouraged to have your vehicle re-inspected at another MVIS location. Be sure to request they provide you with a list of items, including applicable measurements that do not meet the minimum SSC requirements. This information will support a possible ministry investigation.
  3. If the results of the second inspection indicate the inspection was not properly conducted, you can contact your local Ministry of Transportation enforcement office as listed in the blue pages of your local telephone book (see “Drivers and Vehicles”).

In order to support a possible ministry investigation, do not have the defective vehicle components changed, modified or repaired before you discuss your situation with an officer at your local MTO enforcement office.

If an enforcement officer inspects your vehicle and finds that the vehicle could not have met the minimum requirements on the day of inspection, then a charge may be laid against the garage/mechanic that did the inspection. The fine range upon conviction is from $400 to $20,000.

If the officer inspects your vehicle and finds that it has critical defects, the vehicle must be repaired before it is put back on the road. If the vehicle is not going to be repaired at the location where the officer inspected it, then the officer will remove the plates and will put the vehicle in “unfit” status.

When requested, the ministry will supply the vehicle owner with a copy of the inspection results. The ministry cannot force an MVIS station to pay for any repairs on a vehicle to bring it into compliance. To recoup any out-of-pocket expenses that were required to make the vehicle comply with the minimum safety requirements, you may choose to seek legal advice and/or consider civil action against the MVIS station/mechanic.

What if I have a problem with a vehicle I purchased from a dealer and the item is not covered under the minimum requirements of the SSC?

If you purchased or leased your vehicle through a dealer, you may be able to receive assistance from the agency that regulates used vehicle dealers in Ontario. If you purchased or leased it from a dealer, contact the Ontario Motor Vehicle Industry Council (OMVIC) to get information about your rights and responsibilities. OMVIC also offers a complaint handling service on their website.

What should I do if I have a problem with a repair that was carried out at a garage and I feel it was not done properly or was not required, or if an SSC inspection was carried out and the garage included items that were not required by the regulation to make it pass?

This scenario is not addressed by the Highway Traffic Act or it's regulations but it is addressed under the Ministry of Government Services and you can contact them at www.mgs.gov.on.ca

.

Do I have to have my vehicle repaired at the MVIS where the initial inspection was completed?

No, but if you do not wish to incur any additional inspection fees you must return the vehicle to the station for re-inspection of the repaired items and issuance of the SSC. In this case, no additional fee will be charged for re-inspection, providing that the wheel brake assemblies do not have to be inspected a second time.

NOTE: The vehicle must be returned to the MVIS within 10 calendar days with the specified defects repaired to qualify for re-inspection at no charge.

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Sticker Renewal and Fees

Online Service:


Vehicle Registration and Plate Validation Fees

Plate and Permit Fees Cost
Vehicle permit and number plate(s) $20.00
Vehicle permit and plate for a trailer $35.00
Vehicle permit and decal for a motorized snow vehicle $30.00
Vehicle permit and plate for an Off-Road vehicle $35.00
 
Yearly Plate Validation (Sticker) Fees Cost
Passenger vehicles or motorized mobile homes  
In Southern Ontario $74.00*
In Northern Ontario $37.00*
Motorcycles  
In Southern Ontario $42.00*
In Northern Ontario $21.00*
Commercial vehicle gross weight less than 3,000 kg  
In Southern Ontario $74.00*
In Northern Ontario $37.00*
Commercial vehicle gross weight less than 3,000 kg, personal use  
In Southern Ontario $74.00*
In Northern Ontario $37.00*
Historical vehicles $18.00*
Motorized snow vehicles $15.00*
* add a $1 convenience fee if purchased through a ServiceOntario kiosk.

What is considered Northern Ontario?

Under the Highway Traffic Act, a person residing in Northern Ontario means a person who ordinarily resides in the Territorial District of Muskoka, Algoma, Cochrane, Kenora, Manitoulin, Nipissing, Parry Sound, Rainy River, Sudbury, Thunder Bay or any part of the Territorial District of Nipissing lying North or West of Algonquin Provinical Park.

What are the options for paying fees at a Driver and Vehicle Licence Issuing Office?

Payments can be made using cash, certified personal cheque, debit card, VISA, MasterCard, American Express or money order.

I have lost or damaged my vehicle plate sticker. How can I get it replaced?

The ministry will replace a validation sticker for $7 if it is lost, stolen, damaged or removed by enforcement staff. If it is faulty or lost in the mail, it will be replaced free of charge, if reported within 31 days.

Visit the nearest Driver and Vehicle Licence Office and complete an Application For Registration. Bring the damaged sticker (if applicable), name of insurance company and policy number, and reason for requesting a replacement.

Where can I renew my sticker?

You can renew your sticker at any Driver and Vehicle Licence Issuing Office or ServiceOntario Kiosk (a $1 convenience fee will be applied if purchased through a ServiceOntario Kiosk, or online at ServiceOntario Driver and Vehicle Online Services.

When do I need to renew my sticker?

A valid licence plate must be attached to a vehicle before it can be legally driven in Ontario. Plates are validated by obtaining and affixing a validation sticker to the upper right-hand corner of your licence plate. For your convenience, a renewal application form will be mailed to you approximately 60 days prior to expiry (usually your birthdate).

How long can I renew for?

You can renew your licence plate validation for a period of one or two years. If your vehicle needs a Drive Clean test in the second year, you may not be able to renew for more than one year.

Motorcycles, motor assisted bicycles, snow vehicles, passenger vehicles, or light commercial vehicles with a registered gross weight less than 3,000 kilograms are eligible for a two year renewal.

What is an odometer reading?

An odometer reading is the record of the total kilometres driven by your vehicle. It is usually located on your vehicle's dashboard.

What do I do with my sticker once I get it?

Plates are validated by obtaining and affixing a validation sticker to your vehicle's rear licence plate or front plate for a commercial vehicle. The sticker comes with instructions, please affix as indicated.

Online Service:

How do I order my renewal sticker online?

As a courtesy, the ministry will send you a notice 60 days before your renewal date. You may wish to refer to this document when you are ordering a renewal online. You can renew your sticker online at ServiceOntario Driver and Vehicle Online Services.

What information do I need to order my sticker online?

You will need the following information to order your sticker online:

At the time of renewal, any outstanding parking fines and NSF cheques must be paid in full—and can be paid online—before your order is processed and a sticker is issued.

A vehicle emissions pass report or a conditional pass report may be required. Ontario's Drive Clean Program applies to owners of passenger and light-duty vehicles registered in the Drive Clean Program area. Ontario also requires all diesel-powered heavy duty trucks and buses province-wide to pass an annual Drive Clean emissions test. All non-diesel heavy-duty vehicles require annual tests if they are registered in the designated Drive Clean light-duty vehicle program area. For more information on the Drive Clean Program, call the Drive Clean Call Centre at 1-888-758-2999.

How do I know if I need a Drive Clean test?

You can check whether or not your vehicle needs a test by visiting the Drive Clean website. Click on "When will your vehicle be tested?"

I think I have fines on my vehicle. Can I still order my sticker online?

When a plate owner has failed to pay his or her parking fines or other related outstanding fees (such as an NSF), certain vehicle-related transactions, such as renewing a plate sticker, will not be permitted until the fine is paid.

The Ministry of the Attorney General posts restrictions against an owner's record. Notifications are listed on the Vehicle Licence Renewal Application. If you have any questions about your fine status, please call your local provincial court.

Full payment may be made online when you order your sticker. The denial is lifted when the outstanding amount has been fully paid.

How will I know if my particular order has been accepted?

If the online plate renewal is successfully processed, you will be able to view the confirmation of your order online. You should keep this number for your records in case you have not received your renewed sticker and you need to follow-up on this matter.

How long will it be before I receive my sticker?

If the online plate renewal is successfully processed, you will be able to view the confirmation of your order on-line. You should keep this number for your records in case you have not received your renewed sticker and you need to follow-up on this matter.

What should I do if I haven't received my plate sticker at the end of 10 business days?

Contact the Ministry of Transportation's Operations Centre.

The sticker I have been sent isn't correct. What do I do?

If it is faulty, it will be replaced free of charge, if reported within 90 days. Contact the Operations Centre.

I have just realized that I made a mistake when I ordered my sticker. What should I do?

Contact the Operations Centre. If you call after your order has been processed, the ministry will replace a validation sticker for $7. If you call before the order has been processed, the change will be made at no charge.

How do I know the information I give you is secure?

Information to the ministry is protected under the Freedom of Information and Protection of Privacy Act. Internet transactions are secured through data encryption.

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Studded Tires


Who can use studded tires?

Northern residents living north of and including Parry Sound and Nipissing Districts can now use studded tires on their vehicles.

When can I use my studded tires?

Northern Ontario residents can use studded tires with lightweight studs, anywhere in Ontario, from October 1 to April 30 inclusive. Using illegal studs, driving outside the legal time period, and Southern Ontario residents using studs on their vehicles can result in fines of up to $1,000.

How much does it cost to purchase a studded tire?

On average, a studdable tire could cost anywhere from $90 - $150 per tire or more depending on the make and size of the tire. This is similar to the cost of a winter tire. The price for studding a tire is typically $25 per tire and up.

Where can I get studded tires?

Studded tires are now available and can be ordered by your local tire installer or supplier in Northern Ontario. Follow manufacturers' recommendations for installation, maintenance and operations

What type of studs can I use?

Only lightweight Scandinavian studs can be used in Northern Ontario. The maximum stud weight for each type of vehicle is regulated.

Where can I get more information on the type of studded tires I can use in Northern Ontario?

Detailed information is included in Regulation 625 and is available through E-Laws: Highway Traffic Act - Tire Standards and Specifications

Do out-of-province visitors face fines if they have heavy (steel) studs on their vehicles?

No, as long as they do not stay longer than 30 days. The stud weight regulation does not apply to visitors. Similarly to Northern residents, they can use studded tires, in the legal period, anywhere in Ontario.

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Used Vehicles


How can I find out about the Red Book value for my car?

The Red Book, which contains vehicle values, is published by Canadian Red Book Inc. This book or a similar one is available at most book stores and at retail automotive centres. To obtain the Red Book value of a vehicle, you need to look up the year, make and model of the vehicle in question. The wholesale value is the one most commonly used for retail sales tax purposes. The Used Vehicle Information Package uses this retail value for transferring ownership of a vehicle on a private sale. If you wish to purchase the official Red Book you can reach them by calling 905-469-6468.

Where can I get copies of the ministry's vehicle auction schedule and a list of vehicles to be auctioned off?

The Ministry of Transportation no longer runs the government vehicle auction program. As part of its efforts to build partnerships with the private sector, the ministry has transferred delivery of this program to a private company, Manheim Auctions.

If you require information on government vehicle auctions, please contact:

Toronto Auto Auctions
8277 Lawson Road
Milton, ON  L9T 5C7
905-275-3000 or 1-800-667-4656

Manheim’s Oshawa Dealers Exchange
1845 South Service Road
P.O. Box 70
Courtice, ON  L2C 3K8
(905-404-6633 or 1-800-263-1962

Sudbury Auto Auction
967 Falconbridge Road
Sudbury, ON  P3A 5K8
(705) 560-7210

I have purchased a used motor vehicle and I would like to get it transferred into my name. What documentation am I going to require and where do I go to have this completed?

For transfers involving vehicles that are purchased privately in Ontario, the required items listed below should be provided at a Driver and Vehicle Licence Issuing Office.

  1. Vehicle Permit with the Application for Transfer fully completed and signed. If vehicle is registered to two registrants, a completed Supplementary Application (form SR-LV-12) is also required.
  2. Used Vehicle Information Package (private sales only), not required for trailers, motor assisted bicycles (mopeds), motorized snow vehicles (snowmobiles), off-road vehicles, buses, school buses or vehicles that have an empty weight greater than 2,200 kilograms (except self-propelled motorhomes).
  3. Safety Standards Certificate if the vehicle is to be registered as fit or plated.), not required for trailers or mopeds or off-road vehicles or snowmobiles.
  4. Odometer Information for passenger vehicles, light commercial vehicles (3000kg or less and for personal and business use only) and buses (non prorate. Heavy commercial vehicles, motorcycles, trailers, off-road vehicles, snowmobiles and mopeds are exempt from the odometer information requirement.
  5. Valid insurance information if the vehicle is plated, not required for trailers.
  6. Proof of identity for applicant who has never registered a plate or vehicle with this ministry e. g. driver's licence, etc.
  7. Plate portion of permit if registering existing licence plates to the vehicle.
  8. Payment for retail sales tax on the greater of the wholesale value (from UVIP) or purchase price from the bill of sale. Please note that for a passenger and light commercial vehicle (2200kg and under empty weight) 20 years or older, the Retail Sales Tax is payable on the greater one of the following: o the purchase price o the replacement value for insurance purposes, or o the appraised value. An appraisal document or insurance document showing the value of the vehicle must accompany the bill of sale.
  9. Payment of licensing fees. For plates and permit $20 or $35 for a trailer plate and permit or $10 if plates that are already owned are attached. For plate validation, the owner will be required to pay for the validation period from the date of vehicle transfer to the assigned validation expiry. Transfer fee for a snowmobile is $6 and the annual validation fee is $15.
  10. Vehicle emissions pass report if vehicle is registered with plates in the Drive Clean Program area. To find out if your vehicle needs to pass an emissions test, call the Drive Clean Call Centre at 1-888-758-2999 or visit the Drive Clean website (put as a link).
  11. Bill of Sale

There are many vehicle transfer situations, other that regular transfers, which will require other transfer documents. Some examples are as follows:

If you fall into one of these categories, please contact the Toronto Call Centre at 416-235-2999 or toll free 1-800-387-3445 (Canada-wide) for further information.

I have purchased a new/used vehicle that has never been registered in Ontario. How do I register this vehicle?

If you have purchased a new vehicle in Ontario the following documents are required:

Fee for off-road plate and permit is $35, validation is not required.

Fee for motorized snow vehicle registration (decal) and permit is $30 and annual validation is $15.

If you have purchased a new unregistered vehicle/trailer purchased outside Ontario, the following documents are required:

Fee for off-road vehicle plate and permit is $35, validation is not required.

Fee for motorized snow vehicle registration (decal) and permit is $30 and annual validation is $15.

If you purchased a used vehicle in Ontario and the vehicle was previously unregistered the following documents are required:

Fee for off-road vehicle plate and permit is $35, validation is not required.

Fee for motorized snow vehicle registration (decal) and permit is $30 and annual validation is $15.

For a used vehicle/trailer previously registered in another jurisdiction the following documents are required:

Fee for off-road vehicle plate and permit is $35, validation is not required.

Fee for motorized snow vehicle registration (decal) and permit is $30 and annual validation is $15.

What is a Used Vehicle Information Package (UVIP)?

The Used Vehicle Information Package (UVIP) contains vehicle registration history in Ontario, including all present and previous owners in Ontario as well as the municipality of residence, odometer information, vehicle lien information (i.e. if there are any liens registered on the vehicle), the fair market value (Red Book) on which the minimum tax payable will apply and other information such as consumer tips, vehicle safety standards inspection, retail sales tax information and forms for bill of sales.

The private seller of a used motor vehicle is required to purchase a Used Vehicle Information Package. For most transfers of vehicles between private sellers, a UVIP is mandatory. Unless the types of vehicle and transfer situations are exempt, the seller is required to supply the purchaser with this package at the time of sale. The purchaser must then present the UVIP to the Driver and Vehicle Licence Issuing Office when transferring the vehicle registration. One example of an exemption to this package are transfers between linear family members (excluding siblings). Linear family members have been defined as father, mother, step-mother, step-father, spouse, grandfather, grandmother, son, daughter, step-son, step-daughter, step-grandson, step-granddaughter, grandson, granddaughter, mother-in-law, father-in-law, son-in-law, daughter-in-law. For further information on possible exemptions, please contact the ministry at 1-800-387-3445 or in Toronto at 416-235-2999.

How much does a UVIP cost?

This package costs $20.00, payable by Visa, MasterCard, or American Express.

What information do I need to get a UVIP?

You need the vehicle identification number (VIN) or the licence plate number of the vehicle in question.

I already bought my car. Why do I need a UVIP?

By law, a UVIP is required to transfer ownership of an Ontario registered vehicle sold through private sale.

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Last Modified: October 10, 2007