Skip Navigation Menu
Government of Ontario Central Web Site Ontario Ministry of Health and Long-Term Care
Return to Home Page Government of Ontario Central Web Site Contact us for questions and comments Site map Version française de cette site web
Information Channels Public Information Health Care Providers News Media Text Only Version
Index Public Information Section
Who Pays for Healthcare : Injuries from Motor Vehicle Accidents

When a person is injured in a motor vehicle accident, the Statutory Accident Benefit Schedule requires the automobile insurer to pay for non-professional healthcare services (such as personal support and attendant care services, community and homemaking services). These services may be provided at home or in community settings such as supportive housing units, long-term care facilities and chronic care hospitals.

Typically, non-professional services are provided through local Community Care Access Centres (CCAC), long-term care facilities or other third-party agencies funded by the Ministry of Health and Long-Term Care. Clients who may require these services include those suffering serious or catastrophic physical injuries, closed head or acquired brain injuries and the elderly.

Automobile insurers should arrange non-professional health services for their clients and pay the service provider directly.

It is only after statutory accident benefits have been exhausted, or the level of service required exceeds specified maximums, that the Ministry may consider funding these services, subject to assessment of the client and applicable Ministry limits.

The Ministry's subrogation unit is responsible for monitoring compliance of payment responsibility for persons injured in motor vehicle accidents and who require health services.

The Ministry of Health and Long-Term Care pays for : Automobile Insurers* pay for :
  • Medical costs (all physician services)
  • Hospital services
  • Mental health facilities
  • Air ambulance
  • Some professional health services such as nursing provided in the home, school or community.
  • Any other ministry-funded services not covered under the Long -Term Care Act
  • Community Support Services
    • Meals and transportation
    • Caregiver support
    • Home maintenance and repair
    • Social or recreational services
  • Homemaking Services
    • House cleaning, laundry
    • Preparing meals
    • Banking, shopping
  • Attendant Care/Personal Support
    • Assistance with personal hygiene
    • Assistance with activities of daily living

  *   Up to specified maximum limits (e.g., $3000 - $6000 per month and $72,000 per year to a maximum of $1 million if a catastrophic injury for attendant care; $100 per week for homemaking)

Priority of Payments

When someone is injured in a motor vehicle accident, the priority of payment for healthcare services is :

  1. ministry programs
    • OHIP services
    • professional services administered through CCACs such as nursing, physiotherapy, occupational and speech therapy (subject to eligibility and maximum amounts payable);
  2. private supplementary health and disability insurer and private employer plans;
  3. automobile insurers (statutory accident benefits available through injured person's own automobile insurance policy);
  4. money awarded in a lawsuit;
  5. 5. provincial government plans are the last payer for :
    • non-professional services administered or provided through CCAC such as attendant care, personal support and homemaking;
    • all services and benefits such as vocational rehabilitation and welfare payments, administered by the Ministry of Community, Family and Children's Services.
Recovering Healthcare Costs

If the Ministry has provided services, such as attendant care or homemaking (that should have been paid for by the automobile insurer), the ministry will seek reimbursement directly from the automobile insurer.

The automobile insurer should contact the service provider directly to negotiate and pay for services.

What You Can Do

If your clients' injuries are due to motor vehicle accidents, you should know which organization should be paying for required healthcare services.

You can help by :

  • knowing which healthcare services the Ministry of Health and Long-Term Care pays for, and which ones are paid directly by the automobile insurer.
  • ensuring your client has made a claim to his/her own automobile insurer.
  • verifying that your client has contacted the automobile insurer for provision and payment of attendant care, personal support and homemaking services.

If you have questions about health services and motor vehicle accidents, or would like more information, please call 613-548-6663.

See also : Personal Injury Accidents : Recovering Healthcare Costs

The information on this fact sheet is not intended as legal advice. It is based on Legislation in the Insurance Act including amendments made through Bill 59 in November 1996. The contents are current as of today's date but are subject to change. Readers should satisfy themselves as to the currency/accuracy of the material at any particular time.

For more information
Call the ministry INFOline at 1-866-532-3161
(Toll-free in Ontario only)
TTY 1-800-387-5559
Hours of operation : 8:30am - 5:00pm
  
Go to top of page
|  return to main publications menu  |  return to program publications menu  |
|  home  |  central site  |  contact us  |  site map  |  français  |

This site maintained by the government of Ontario, Canada.