About the Ministry
HOME > ABOUT THE MINISTRY
 
 
Ontario Budget 2007

 
About the Ministry

Welcome to the Ontario Ministry of Government and Consumer Services

MGCS plays a very important role in the delivery of government services to the people of Ontario and is responsible for the government's workforce, procurement and technology resources.

The ministry is focused on modernizing and improving front-line public services that people depend on, and creating a modern regulatory framework to protect consumers and facilitate economic growth.

MGCS is responsible for building the best public service in the world in order to deliver on the government's commitment to being a responsive and innovative world leader in customer service and consumer protection.

Whether it is in Toronto, Ottawa, Thunder Bay or any of the other cities and communities in this great province, the work of MGCS impacts the life of every Ontarian.

Key Services

  • One of our key activities is to provide government information to individuals and businesses. You can access a wide range of information and services through our toll-free call centres, our 64 walk-in Government Information Centres or online through ServiceOntario.
  • MGCS is responsible for protecting consumers. We’re here to keep you informed about frauds and scams and to increase your knowledge of the marketplace. If you have a complaint about a business, we can mediate that complaint for you.
  • We issue birth, death and marriage certificates, manage the 54 Land Registry Offices across Ontario and distribute Government of Ontario information through Publications Ontario. .

For information about the organizational structure of the Ministry of Government and Consumer Services, please see the ministry's organizational chart.

 
 
 
 
Important information about Family Day and the Retail Business Holiday Act.
 
 
Consumer Protection

Have questions or complaints regarding dating services? 

Contact the Consumer Protection Branch. We answer telephone inquiries and mediate written complaints between consumers and businesses:

1-800-889-9768

416-326-8800

 

Learn more about...

Collection Agencies

Consumer Protection Branch