Designed for those who have completed the "Resolving Conflict Constructively" workshop

This three day workshop will be of interest to anyone who wishes to gain a general understanding of the mediation process, its principles, techniques and applications. This training is intended to be the base upon which participants can build their mediation skills by taking advanced training in areas of interest to them. The workshop provides opportunities to practise skills in role play scenarios and will include small and large group discussion in the following areas:

• A review of conflict theory, interests and communication skills;
• The roles of the mediator;
• An examination of constructive approaches to conflict resolution from the mediator's perspective;
• Intake, assessment and screening protocols - when mediation is most effective;
• Co-mediation;
• Caucusing;
• How to sustain momentum and resolve impasses;
• Ethics, standards of practice and professional organizations