Designed for organizations or groups - can be customized for specific workplace issues

This two day training event is designed for organizations wishing to improve the quality of their workplaces. Participants will identify patterns of conflict and their role in sustaining these patterns. Opportunity is provided to develop skills to create a positive work environment and establish a foundation for future change. Customized sessions can include the beginning of a facilitated process to build on this foundation and address specific issues. Topics discussed will include:

• How people deal with conflict; 
• How unresolved conflict escalates;
• A constructive approach for decision-making and conflict resolution;
• Communication skills and the importance of clear and honest communication;
• How to act as a positive sounding board within your workplace;
• Raising issues constructively;
• Respect in the workplace;
• Reactions to change and transitions.

Sessions will be scheduled to meet individual client group needs