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Appealing a Claims Decision
If you do not agree with a decision that has been made with regard to your claim you can appeal it. There are three levels of appeal for WCB claim decisions.
1. The first level of appeal is your Adjudicator or Case Manager. Discuss the issue or decision you do not agree on with them first to try to find a solution.
2. If, after speaking to your adjudicator you are still unsatisfied with the decision, the second level of appeal is the Review Office. To begin your appeal, write to the Review Office at the address listed below and tell us exactly where you feel the error was made and the grounds on which you are basing your appeal.
The Review Office
Box 1042
Winnipeg MB R3C 2X4
If you prefer, you may use this Request for Review form to start your appeal. The form can be completed online, however, you will need to print it to send it to the Review Office.
It normally takes between four and eight weeks for your appeal to be considered. The Review Office uses file reviews to decide appeals. Please refer to Policy 21.00 Review Office for more information.
3. If, after receiving your decision from the Review Office you are still unsatisfied, there is one final option of appeal. The Workers Compensation Appeal Commission is the final level of appeal for any claims or assessment issue. Although the Appeal Commission functions separately from the Workers Compensation Board, it is bound by the rules set out in The Workers Compensation Act . Only issues previously decided by the Assessment Committee or the Review Office will be considered. To begin an appeal with the Appeal Commission, call the Scheduling Co-ordinator at 925-6114 and ask them to send you an application to appeal. Outside Winnipeg, call collect. Please visit The Appeal Commission of Manitoba website for more information.
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