Contacts for service or information

Water Operations (7:00AM - 3:30PM)
Operational Inquiries
604-326-4800
Report a Water Leak
604-326-4800
Engineering Related Inquiries
604-326-4650
After Hours Emergency (3:30pm - 7:00am & weekends)
604-606-2676
Sewer Operations (7:00AM - 3:30PM)
Operational Inquiries
604-326-4680
Sewer Problems, Flooding & Repairs
604-326-4680
Permit Scheduling
604-326-4691
Preventive Maintenance Program
604-326-4683
Sewer Blockage Reimbursment & Invoicing
604-326-4694
Plugged Catch Basin (leaves)
604-871-6200
After Hours Emergency (3:30pm - 7:00pm & weekends)
604-606-2676
Water Design Branch (8:30AM - 5:00PM)
General Inquiries
604-871-6109
Water Quality
604-873-7351
Lawn Watering Restrictions
604-873-7350
Apply for a Hydrant Permit
604-873-7357
Residential Water Connection Installations
604-873-7357
Commercial Water Connection Installations
604-873-7311
Area Water Pressure
604-873-7357
Watermain Construction
604-871-6603
Water Rates or Billing Information
604-873-7644
Rain Barrel or Water Saver Kits
604-873-7350
Book A to Z Show
604-871-6189
Sewer Design Branch (8:30AM - 5:00PM)
General Inquiries
604-873-7925
Permit & Connection Inquiries
604-873-7357
Flooding Inquiries - Flood Information
604-873-7357