Canadian Food Inspection Agency
www.inspection.gc.ca
Food >
Food Recalls / Allergy Alerts > Recall Plans
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About the CFIA
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Subjects
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Proactive Disclosure
The CFIA
coordinates food emergency response across Canada. Our top priority is timely
and effective response to food safety emergencies. We have established a
24-hour service standard to respond to all Class One food recalls.
Notify the CFIA immediately when you
suspect that your firm has sold, distributed or imported a product that may
pose a serious risk to consumers.
Information we provide for the general public
includes:
Information we provide for industry includes:
Notify the CFIA
immediately when you suspect that your firm has sold, distributed or imported a
product that may pose a serious risk to consumers. Provide the CFIA with the following
information:
- a detailed description of the nature of the problem
- the name, brand, size, lot code(s) affected
- details of complaints received and any reported illnesses
- the distribution of the product - local or national
- when the product was distributed (specific dates)
- label(s) of the product(s) which may be recalled
- the total quantity of product imported and distributed
- the name of your firm's contact with the CFIA
- the name and telephone number(s) for your firm's after-hours
contact
This information is pertinent for the CFIA to develop an accurate
and complete risk management strategy.
- Atlantic - 506-381-7683
- Quebec - 866-806-4115
- Ontario - 416-665-5049
- Manitoba - 204-797-4501
- Saskatchewan - 306-529-0671
- Alberta - 403-661-7505
- British Columbia - 604-978-1120