Opening hours:

from 9:00 to 17:00 (ET)

Contact Information

IMPORTANT NOTE – The head office address will change on 11 November 2013.

The Bank’s head office facility at 234 Wellington Street will be undergoing major renovations starting in 2014. To accommodate this construction project, the building will be closed to the public by November 2013, and staff will be relocated to temporary headquarters at 234 Laurier Avenue West in downtown Ottawa until construction is complete in 2016.

The Bank’s business and mailing address will change on 11 November 2013. Other contact information, such as telephone numbers and email addresses, will remain the same.

Head Office and Mailing Address

Until 10 November 2013:

Bank of Canada
234 Wellington Street
Ottawa, Ontario, Canada
K1A 0G9

As of 11 November 2013:

Bank of Canada
234 Laurier Avenue West
Ottawa, Ontario, Canada
K1A 0G9

Regional Offices

Halifax (Atlantic Provinces)
Montreal (Quebec)
Toronto (Ontario)
Calgary (Prairies, Nunavut and the Northwest Territories)
Vancouver (British Columbia and the Yukon)
New York Office

General enquiries

Phone: 1.800.303.1282 (toll-free, North America)
613.782.8111 (outside North America)
TTY *: 1.888.418.1461
Fax: 613.782.7713
info@bankofcanada.ca

Mailing address:

Until 10 November 2013:

Public Information Office
Bank of Canada
234 Wellington Street
Ottawa, Ontario, Canada
K1A 0G9

As of 11 November 2013:

Bank of Canada
234 Laurier Avenue West
Ottawa, Ontario, Canada
K1A 0G9

*Telecommunication device for the hearing impaired

Media enquiries

Dale Alexander
Senior Media Relations Consultant

Alexandre Deslongchamps
Senior Media Relations Consultant

Rebecca Ryall
Media Relations Consultant

Phone: 613.782.8782
communications@bankofcanada.ca

See also: Media Room

Requesting a Bank of Canada speaker at your event

Contact: Yann Grenier, Senior Consultant, Planning
Phone: 613.782.7274 or 514.496.4794
ygrenier@bankofcanada.ca

Visits and technical assistance

Contact: Geneviève Bradbury, Coordinator, Visits and Technical Assistance
Phone: 613.782.7504
Fax: 613.782.8730
gbradbury@bankofcanada.ca

Access to Information and Privacy (ATIP)

Phone: 1.866.478.3059 (toll-free, North America)
613.782.7669 (Ottawa area, outside North America)
Fax: 613.782.7317
ATIP-AIPRP@bankofcanada.ca

Archives

Phone: 613.782.8881
Fax: 613.782.7387
knowlinfoserv@bankofcanada.ca

Bank notes

Bank note security features, learning resources:
Phone: 1.888.513.8212 (toll-free in North America)
Fax: 613.782.7533
education@bankofcanada.ca

Historical bank notes:
Phone: 613.782.8914
Reservations: 613.782.8852
Fax: 613.782.7761
museum-musee@bankofcanada.ca

Mutilated and Contaminated Bank Notes:
Phone: 1.888.513.8212 (toll-free in North America)
Fax: 613.782.7458
mutilated@bankofcanada.ca

Canada Savings Bonds

See Canada Savings Bonds site.

Knowledge and Information Services

Phone: 613.782.8881
Fax: 613.782.7387
knowlinfoserv@bankofcanada.ca

Subscriptions

Email alerts: Subscribe
Print publications:
Phone: 1.800.303.1282 (toll-free, North America)
613.782.8111 (Ottawa area, outside North America)
Fax: 613.782.7713
info@bankofcanada.ca

Unclaimed balances

Phone: 1.800.303.1282 (in North America)
Fax: 613.782.7713
info@bankofcanada.ca

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