Email Correspondence

Due to privacy and security reasons, please do not send any personal information such as your Social Insurance Number (SIN), Plan number, Account Number or Client ID, as well as passwords, home addresses or telephone numbers. Additionally, we cannot open any emails with electronic files attached, nor can we forward any to you.

Email should only be used to obtain general information regarding the Canada Savings Bonds Program such as “How do I set up a Payroll Savings plan online” or “How can I purchase a Canada Premium Bond”.

Any updates or changes related to customer plans or accounts must be sent through the proper channels, such as phone, fax or regular mail.