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Your questions and comments are important to us and we will address them as quickly as possible.
The answers to you questions may already be available on-line. We invite you to start by reading the Frequently Asked Questions (FAQs), where many of your questions may already have been answered. The Search function on the home page will also help you find specific information.
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If you need more information, or you have not found what you are looking for:
Contact Form
If you have difficulty with the following form, you can use any of our other service channels to contact us. Please read the Personal Information Collection Statement before completing this form.
Personal Information Collection Statement
All personal information created, held or collected by this department is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked for your consent where appropriate.
Public Communications
The transmission of this information is not secure so sensitive personal information, such as your Social Insurance Number, should not be included in your message.
If after reading this statement, you prefer not to submit your inquiry via the Internet, you may use one of the following methods:
- By Telephone:
- 613-995-2534 / Toll free: 1-888-995-2534
- By Mail:
- 101 Colonel By Drive, Ottawa, Ontario, Canada, K1A 0K2
- In Person at:
- Major-General George R. Pearkes Building
- Teletypewriter:
- 1-800-467-9877
Privacy inquiry
Any questions, comments, concerns or complaints regarding the administration of the Privacy Act and privacy policies may be directed to the departmental Privacy Coordinator by email to atip@forces.gc.ca, by calling 613-992-0996 or writing to:
Place de Ville
17th Floor, Tower B
112 Kent St.
Ottawa, ON
If you are not satisfied with our response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner by e-mail at info@priv.gc.ca or by telephone at 1-800-282-1376.
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