Quebec Deployment Support Group
Deployment Support Group
You can call the Deployment Support Group 24 hours a day, 7 days a week at
1-877-844-5607
The Quebec Deployment Support Group (DSG) specializes in managing emergency situations and assisting people in crises. Its primary mission is to promote the well‑being of Canadian Armed Forces (CAF) members and families who are experiencing a deployment-related absence by providing them with support and a toll-free phone number they can call for answers to all of their questions.
The DSG has quickly become a leader in its field and is now among the best referral and assistance organizations in Quebec. The quality of our services is such that approximately 134 different organizations call upon us to promote the well‑being of employees and their families.
A number of other organizations also use our services occasionally for employees who are experiencing difficulties, for crisis situations.
Forms
Our Mission
To provide Canadian Armed Forces (CAF) members, DND employees and their families with the 24/7 assistance they need to deal with any problems that might arise during or because of an extended absence.
Our Vision
To accompany CAF members and DND employees working away from home for an extended period, as well as their families, and to refer them to effective, appropriate and personalized services that meet their needs.
Our Mandate
To discreetly offer quality support to all persons who are affected by an absence during
- Missions
- Special tasks
- Field exercises
- Transfers with restrictions
- Training courses
- Temporary assignments or other assignments
Our Services
On behalf of 5 Area Support Group (5 ASG), the DSG offers a professional and confidential intervention and assistance service for CAF members, DND employees and their families who are coping with a deployment in order to help them find solutions quickly to problems that could have a negative impact on their performance or behaviour at work or on their personal lives.
The DSG also refers people coping with difficulties or who require specialized or long-term care to professional services that meet their needs. Throughout this process, the DSG accompanies these individuals, provides them with support and helps them find what they need.
During the previous year, the DSG provided help on more than 1000 occasions to people and organizations that called upon its experienced personnel to assist them in stabilizing their situations or finding effective solutions to meet their specific needs.
The DSG team, which specializes in intervention, has all the personnel it needs to be flexible and able to promptly meet the needs of the people who use its services all over Quebec.
Our Clients
The Defence Team is defined as follows:
- All Land Force Quebec Area (LFQA) Regular and Reserve Force members and their families
- All military families who live in areas served by 5 ASG and who are affected by the absence of one of their family members
- Personnel from another area who are temporarily assigned to a unit or to training within LFQA
- Civilians working for DND in the area served by LFQA
Family Activities
The Quebec Deployment Support Group organizes activities for family members presently living the absence of a military on service.
If you have any suggestions for activities, please let us know.
Contact Us
Fill out the following form or call to contact us
If you have difficulty with the following form, you can use any of our other service channels to contact us. Please read the Personal Information Collection Statement before completing this form.
Personal Information Collection Statement
All personal information created, held or collected by this department is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked for your consent where appropriate.
Public Communications
The transmission of this information is not secure so sensitive personal information, such as your Social Insurance Number, should not be included in your message.
If after reading this statement, you prefer not to submit your inquiry via the Internet, you may use one of the following methods:
- By Telephone:
- 1-877-844-5607
- By Mail:
- 4815 chemin de la savanne, Saint Hubert Quebec J3Y 9G1
- In Person at:
- 4815 chemin de la savanne, Saint Hubert Quebec J3Y 9G1
- Teletypewriter:
- 450-462-6886
Privacy inquiry
Any questions, comments, concerns or complaints regarding the administration of the Privacy Act and privacy policies may be directed to the departmental Privacy Coordinator by email to atip@forces.gc.ca, by calling 613-992-0996 or writing to:
Place de Ville
17th Floor, Tower B
112 Kent St.
Ottawa, ON
If you are not satisfied with our response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner by e-mail at info@priv.gc.ca or by telephone at 1-800-282-1376.
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