Help

This page provides links to information that will help you to use this site and to learn about the services that we offer. If you don't find the information that you need, contact us. Our dedicated Customer Service team is here to help.

Accessibility

While every reasonable effort has been made to ensure the accessibility of this site, some content or services found here might be inaccessible to some visitors. In those circumstances, please contact us.

Online help with accessibility is available via the following links:

• Accessibility Help page from TBS
• Alternative Formats

Navigating the Web site

• Site map

Finding a publication

• Search Help
• Locating Government of Canada Publications

Orders, claims and returns

• Ordering Procedures
• Claims
• Returns
• Availability Explained

Crown Copyright

• How Your Application for Copyright Clearance on Government of Canada Works is Processed

System Requirements

• Your browser must be Secure Socket Layer (SSL) enabled when making Credit Card payments on our Web site.
• Enabling your browser cookies will enhance your experience on our Web site.
• Users of Internet Explorer will find that IE 8 provides better Web page printing results than earlier versions.