Alternative Dispute Resolution (ADR) is the means by which the Defence Team (the Department of National Defence (DND) employees, Canadian Armed Forces (CAF) Regular and Reserve members, and the Canadian Cadet Movement) are provided with the resources to resolve workplace conflicts early, locally and informally. Individuals experiencing conflict are encouraged to consider using ADR as the first recourse for resolving the situation.
ADR is provided to the Defence Team through a series of Dispute Resolution Centres (DRCs) that are located at major defence establishments across the country. DRCs are staffed by professional ADR practitioners who provide a number of ADR intervention services, training courses and promotional activities.
ADR intervention services are broken down into three basic categories:
For more information on ADR services, please visit our Contact Information page.