Are you facing a conflict with a colleague in your workplace? Are you a manager or leader who must deal with an unresolved dispute with someone you supervise, or between two individuals working for you? Are you at a loss as to what your best course of action might be to effectively deal with the conflict?
If so, why don't you touch base with your Dispute Resolution Centre (DRC) and talk to an Alternate Dispute Resolution (ADR) practitioner who is trained as a conflict coach. A conflict coach can help you make sense of what is going on, and assist you in expanding the options available to you.
You can use it to:
The conflict coach:
The coach will help you to:
You must:
Information shared with your conflict coach is confidential; exceptions and limitations are discussed and agreed upon as part of the conflict coaching process.
The conflict coach does not provide counseling, professional opinions or advice, and does not replace legal or medical services.
In the words of two people who used our conflict coaching service:
"I was living a difficult conflict with one of my colleagues and could only think of my feelings. It was amazing to me how after a few conflict coaching sessions, I was able to view the conflict from the other's perspective. This is the most powerful aspect of this process and what allowed me to find the solution."
"I had a particularly bad experience in a Branch and decided that the only way to deal with the dispute was to leave. But sadly, I couldn't put the conflict behind me. Someone recommended conflict coaching so I tried it. The conflict coach's active listening and meaningful questions throughout the conflict coaching sessions greatly helped me understand what had been going on and what I needed to do to prevent this kind of situation in the future. It was the best thing I could have done for myself."