2009-12-17 Upholding the rights to professional service and fair treatment (Flash, 13.1 MB) | Transcript
The Office of the Taxpayers' Ombudsman has been making a difference in the lives of Canadians and helping the Canada Revenue Agency improve its service to taxpayers. Watch our video to find out about our accomplishments to date and the priorities we've set for the coming year.
2009-03-05 Taxpayers' Ombudsman presents interim report (Flash, 12 MB) | Transcript
Watch the Taxpayers' Ombudsman as he talks about the release of his office's first Interim Report. Learn about the four areas of achievement for the Office of the Taxpayers' Ombudsman during its first full year in operation.