Overpayments and Repayments
For various reasons, you may need to make a repayment of a debt owed to the Government of Canada. The Canada Revenue Agency (CRA) is responsible for the collection of debts for the following programs:
- Defaulted Canada Student Loans (CSL)
- Employment Insurance (EI) overpayments and penalties
- Training Allowances Payment System (TAPS)
- Canada Pension Plan (CPP) overpayments
- Grants and contributions (G&C) overpayments
- Operations and maintenance (O&M) receivables
Payment Instructions
On a monthly basis, you will receive a statement of account from Service Canada indicating the amount that you owe, including principal and interest (where applicable) as well as any payments or adjustments made during the previous month. If you are not receiving statements you should contact the Canada Revenue Agency at 1-866-864-5823.
You can pay your account using any of the three methods (cheque or money order; at your financial institution; or on the Internet) by following these instructions:
- Cheque or money order
- Send your payment by cheque or money order
- Mail your payment to the Payment Office indicated on the back of your monthly statement of account
- Make your payment payable to: "Receiver General for Canada"
- Write your Client ID Number on the front of your cheque or money order
- Include your remittance slip with your payment
- Do not staple your payment to the remittance slip
- Do not send cash through the mail
- At your financial institution
- Write your Client ID Number on your cheque or money order
- Include your remittance slip with your payment
- Do not staple your payment to the remittance slip
- On the Internet
- Select "Human Resources and Skills Development" if available through your financial institution's Web site
- When paying by Internet, you cannot make a directed payment – all payments are applied according to oldest debt first
Note: Payments cannot be made using the "My Payment" option available on the Canada Revenue Agency's Web site.
Establishment of Your Debt
For details concerning your debt, refer to the appropriate program contact numbers:
- Canada Student Loans (CSL) – 1-888-815-4514
- Employment Insurance (EI) – 1-800-206-7218
- Canada Pension Plan (CPP) and Old Age Security (OAS) – 1-800-277-9914
- Other programs issues – 1 800 O-Canada (1-800-622-6232)
To Make a Repayment Arrangement
To discuss payment arrangements for debts owing to Human Resources and Skills Development Canada, such as defaulted Canada Student loans, Employment Insurance overpayments, Employment Programs overpayments and Canada Pension Plan overpayments, contact the Canada Revenue Agency at 1-866-864-5823.
Payment Offices
Mail your cheque or money order to the appropriate payment office:
- Alberta
Payment Office
Alberta SDC Remittances
PO Box 1122
Matane QC G4W 4S7
- British Columbia
Payment Office
British Columbia SDC Remittances
PO Box 1133
Matane QC G4W 4S8 - Manitoba
Payment Office
Manitoba SDC Remittances
PO Box 8888
Matane QC G4W 4S5 - New Brunswick
Payment Office
New Brunswick/Prince Edward Island Remittances
PO Box 3333
Matane QC G4W 4R9 - Newfoundland and Labrador
Payment Office
Newfoundland and Labrador Remittances
PO Box 1111
Matane QC G4W 4R7 - Northwest Territories
Payment Office
Alberta SDC Remittances
PO Box 1122
Matane QC G4W 4S7 - Nova Scotia
Payment Office
Nova Scotia SDC Remittances
PO Box 2222
Matane QC G4W 4R8 - Nunavut
Payment Office
Alberta SDC Remittances
PO Box 1122
Matane QC G4W 4S7 - Ontario
Payment Office
Belleville Ontario Remittances
PO Box 6767
Matane QC G4W 4T1 - Prince Edward Island
Payment Office
New Brunswick/Prince Edward Island Remittances
PO Box 3333
Matane QC G4W 4R9 - Quebec
Payment Office
Quebec Remittances
PO Box 4444
Matane QC G4W 4S1 - Saskatchewan
Payment Office
Saskatchewan SDC Remittances
PO Box 9999
Matane QC G4W 4S6 - Yukon
Payment Office
British Columbia SDC Remittances
PO Box 1133
Matane QC G4W 4S8 - National Headquarters (NHQ)
Payment Office
CRA Non-Tax Collections
PO Box 1144
Matane QC G4W 4S9
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