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• Accessibility
• Document formats
• Permission to use Web site contents
• Related Web sites

Accessibility

In order to make this site more accessible, the Taxpayers' Ombudsman Web site employs Web page templates which:

• are XHTML 1.0 Strict conformant, to improve compatibility with adaptive technologies, handheld devices, browsers and search engines;
• have been successfully tested on a wide range of adaptive technologies and browser/platform combinations to ensure that visitors can access Web pages regardless of the technology used;
• include major components, such as the common menu bar, side menu, and content area that are properly marked up with headings to simplify navigation with a screen reader;
• employ table-less layout and design to simplify screen reader navigation by reducing the structural complexity of Web pages;
• use scaleable fonts and text-based navigational elements to improve accessibility and simplify navigation using adaptive technologies; and
• provide printer-friendly functionality in the Cascading Style Sheets (CSS) to render pages more compatible with printers and to prevent printing unnecessary page elements.

To learn more about Government of Canada programs and services related to accessibility on the Internet, visit Persons with Disabilities Online.

Document formats

Some documents on the Taxpayers' Ombudsman Web site are available in one or more formats, including HTML and PDF.

To view PDF files, you may require Acrobat Reader, available free of charge from Adobe, or other software capable of viewing PDF files. An accessible version of Acrobat Reader, which includes support for screen readers, is also available. Alternatively, you can convert a PDF file to HTML or ASCII text by using one of Adobe's conversion services.

For more information about our document formats, see:

• HTML
• PDF
• Fillable forms
• Multiple formats

Permission to use Web site contents

You may create a link from your Web site to the Taxpayers' Ombudsman Web site. For other use of Taxpayer Ombudsman Web site content, see our Copyright/permission to reproduce notice.

Related Web sites

We provide links to other Web sites of potential interest to Taxpayers' Ombudsman Web site users.