Complaints and Appeals Office

The CFIA has a Complaints and Appeals process that allows stakeholders to register complaints and appeals related to quality of service, administrative errors and regulatory decisions. The Office of Complaints and Appeals was launched on April 2, 2012.

Additional Information

• Complaints and Appeals Office data
  • October 2012 - March 2013
  • April - Sept 2012
• How to register a complaint, comment, or compliment
• Complaint type
  • Classification of Outcomes
• Complaints process
  • How your complaint is processed