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Returning users: 
Forward your Mail
Get your mail redirected to your new home for as little as $6.25 a month or 30¢ a day.
- Secure – Keep personal information protected
- Convenient – Fast and easy registration
- Affordable – A few dollars a month buys peace of mind
*Based on our 12-month service for moves within the same province.
And get exclusive deals and discounts on moving-related products and services
About Mail Forwarding
About Mail Forwarding (Change of Address)
Whether moving or temporarily relocating to a new home or office, Canada Post’s Mail Forwarding service allows you to rest easy knowing that you’re not missing important mail and that your personal information stays safe. The service forwards your mail from your old address to an alternate address anywhere in Canada or in the world, enabling you to focus on the task of moving/relocating and to take your time to update your address on file with people that need to know.
Here are the top three reasons why over one million
Canadians forward their mail each year:
Prevent your mail (cheques, tax correspondence, bills and financial statements) from being missed or returned to sender
Eliminate the risk of identity theft by guaranteeing that your mail won’t be delivered to the new occupant of an old address
Avoid having to ask neighbours or friends to pick-up your mail
Choose the right service to serve your needs:
for Moves
(not returning to original address)
- When moving to a new residence or place of business
- To manage an Estate and receive mail addressed to a deceased individual
- When changing P.O. Boxes
Purchase Mail Forwarding** NOW!
**Purchase residential Mail Forwarding online at least 30 days before you move to be eligible.
for Temporary
Relocation
(returning to original address)
- When temporarily reassigned to a new job in a new city
- When relocating south to escape harsh Canadian winters
- When staying at a cottage for summer months
- When managing mail on behalf of another individual
- When your business is temporarily closed or relocated due to renovations
TIP! Moving? Choose 12-month service for best value!
- Save more: Benefit of lower monthly cost.
- Eliminate risk: Covers mail received on annual or infrequent cycle such as financial statements and recall notices.
Service Details
Whether you’re purchasing Mail Forwarding for yourself, your family, or on behalf of a business or another individual, here’s how to sign up for the service.
Don’t wait! Sign up early.
If you already know your new address, purchase your service today. All Mail Forwarding service requests must be purchased:
- at least 3 business days before start date (for residential requests)
- at least 10 business days before start date (for business requests)
You can include up to 4 individuals and 2 businesses, or a combination of 2 individuals and 2 businesses in one service registration request.
Only 4 easy steps
To verify your identity you may be asked to answer a few questions related to your credit history. Your answers are only used for this purpose and will not be retained by Canada Post. If you are purchasing the service on behalf of someone else or cannot validate your identity online, print a barcode and visit your local post office to show your proof of identity and/or authority to act on behalf of that person.
Save time by printing and completing a Mail Forwarding form before visiting your local post office.
Bring a valid government-issued photo ID and proof of authority if acting on behalf of another individual.
TIP! After purchasing the service, make sure to login to our convenient online tool to extend, make changes and manage your service (email address must be provided at time of purchase).
Other available purchase option:
Pay Now and get a barcode: If you are unable to verify your identity online, with our Pay Online and get a barcode service feature you will be able to save your service details that you have entered, complete your payment information online, and receive a barcode that you can bring to the nearest post office, along with your personal ID, to verify your identity in person.
Purchasing Mail Forwarding service
on behalf of someone else
When purchasing Mail Forwarding on behalf of someone else, whether online or at the post office, you must provide proof of identity and authority to act on their behalf.
Read about identification requirements.
Mail Forwarding on behalf of
to bring:
an individual:
If you are purchasing a Mail Forwarding service on behalf of another individual and you do not live at the same address.
- Your original, valid government-issued photo ID, and
- Letter of Authorization or a legal document demonstrating your authority to act on the individual’s behalf
a deceased person:
- Your original, valid government-issued photo ID, and
- One of the following certificates: death, medical examiner’s, funeral director’s, cremation, or other certificates by a comparable authority AND
- Proof of appointment as the legal representative, such as one of the following:
- Grant of Letter probate
- Letters of Administration (with or without will attached)
- Certificate of appointment of the estate liquidator or Certified statement of the liquidator
- Statutory declaration form (40-076-696)
a business:
If you are purchasing a Mail Forwarding service on behalf of a business or organization that is not home based.
- Your original, valid government-issued photo ID, and
- Legal document demonstrating your authority to act on behalf of the business; or
- A completed Letter of Authorization demonstrating your authority to act on the behalf of a business/organization.
Service Delivery Limitations
Please make alternate arrangements to have your mail forwarded to your new address if you receive mail through:
- An institution (e.g. a business, hotel, motel, rooming house, nursing home, hospital, school)
- A shared postal address, such as:
- When several businesses share an identical address
- You receive your mail through a privately administered mailbox such as UPS store
- When an employee or a division of an organization relocates to a new address.
Parcels are not included in the service. Please advise senders of your new address should you expect any deliveries.
Pricing
Pricing
Mail Forwarding for Moves (not returning to the old address) service is available for 4 or 12 months.
Why choose the 12-month Mail Forwarding service?
- Gives more time to update address on file with organizations you deal with.
- Ensures that you won’t forget to change your address on file with organizations that send you annual or infrequent mailings (i.e. tax documents, license sticker renewals, financial statements, etc …).
- Represents the most cost-effective option, on a per-month basis.
- Starts at only $7.00 per month compared to a higher monthly fee for a 4 month option.
| Residential | Business | |
| Provincial | $81.95 for 12 months* $51.95 for 4 months |
$248.95 for 12 months* $155.95 for 4 months |
| National | $102.95 for 12 months* $64.95 for 4 months |
$309.95 for 12 months* $193.95 for 4 months |
| U.S./International | $232.95 for 12 months* $150.95 for 4 months |
$695.95 for 12 months* $450.95 for 4 months |
Mail Forwarding for Temporary Relocation (returning to the old address).
| Residential | Business | |
| Provincial | $47.85 for 3 months $15.95 per month thereafter |
$87.95 per month |
| National | $59.85 for 3 months $19.95 per month thereafter |
$110.95 per month |
| U.S./International | $89.85 for 3 months $29.95 per month thereafter |
$206.95 per month |
Note: The business rate applies where there is a combination of a residential and business mail forwarding request in a single purchase.
Report an issue with your service
Report an issue with your service
*Based on our 12-month service for residential moves within the same province
**No purchase necessary. Contest runs from 12:00:00 a.m. Eastern Daylight time ("EDT") on March 1, 2014 and ends on 11:59:59 p.m. EDT September 30, 2014. Contest is open to individuals who reside in Canada, are over the age of majority in their province or territory of residence, are not employees of Canada Post or Promotion Solutions, and who purchase Canada Post's residential permanent Mail Forwarding service online at least 30 days in advance of their move date. One prize with a value of $1,500.00 (CDN) is available to be won in each of seven prize periods (approx. 30 day period) during the contest. Odds of being selected depend on the total number of eligible entries received. Selected entrants must answer a mathematical skill testing question and sign a release. Full contest rules are available at canadapost.ca/makeyourmove/rules.
Get Started Now!
Purchase Mail Forwarding in 4 easy steps at least 3 business days in advance.
1. Before you begin, check to make sure you are eligible to purchase the service:
- My original address is in Canada
- I do not receive mail through a shared address (dormitory, hospital, hotel or nursing home) or privately administered mailbox
All information you submit online is fully encrypted and secure.
Get Started Now!
Purchase Mail Forwarding online in 4 easy steps at least 10 business days in advance.
1. Before you begin, check to make sure you are eligible to purchase the Mail Forwarding service online:
- The business’s original address is in Canada
- The business does not share an address with more than one other business or receive mail through a privately administered mailbox
All information you submit online is fully encrypted and secure.
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