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Delivery Standards Guide

Answering the oft-asked question “When will it get there?”

Highlights

  • Delivery standards for letters and parcels.

  • Domestic and global services.

  • Several options to choose from.

Discover how long it will take for parcels and letters to reach their destination.

Canada

Parcels

Priority Xpresspost Regular Parcel
Local Next day Next Day Up to 2 days
Regional Next day Next Day 3 up to 5 days
National Next day Up to 2 days 4 up to 9 days

Letters

Local 2 business days
Within a Province 3 business days
National 4 business days

U.S.A.

Parcels and Letters

Priority™ Worldwide Next business day by noon
Xpresspost™ - USA In as little as 2 and 3 business days
Expedited Parcel™ - USA in as little as 6 days
Tracked Packet™ - USA 4 - 7 days
Small Packet™ - USA Air in as little as 4 days
Light Packet™ - USA in as little as 4 days
Small Packet  - USA Surface in as little as 6 days
Letter-post 4 days up to 6 business days

International

Parcels and Letters

Priority™ Worldwide 2 to 3 days
Xpresspost™ - International In as little as 4 days
Tracked Packet™ - International 6 - 10 days
International Parcel - Air In as little as 6 days**
International Parcel - Surface 4 up to 6 weeks**
Small Packet™ - International Air In as little as 6 days**
Small Packet - International Surface 4 up to 6 weeks (surface)**
Light Packet™ - International In as few as 4 days**
Letter-post 4 days up to 7 business days**

** Service expectation only; no service delivery standard.


About delivery standards

Delivery standards are within business days between major urban centres and are dependent upon origin and destination. Some restrictions apply. All our services are subject to terms and conditions.