Contact us
SickKids
555 University Avenue
Toronto, Ontario
Canada
M5G 1X8
Important contacts:
General inquiries: 416-813-1500
Patient information/locating: 416-813-6621
Donations Coordinator: 416-813-8787
Ontario Poison Centre: 416-813-5900
Telehealth Ontario information line: 1-866-797-0000
Feedback:
To provide feedback on your or your child's care, please contact the Office of Patient and Family Experience at patient.experience@sickkids.ca or click here.
To complete our patient and family survey, click here.
To leave feedback on the website, click here.
Email:
Emails that are sent to SickKids are treated as confidential. However, your message may be forwarded to a number of SickKids staff members in an attempt to respond to your request. Internet email is not a secure means of communication, so we cannot guarantee the privacy of your message before it reaches SickKids.
If you cannot find the information that you are looking for please call the Main Information Line at 416-813-1500.
Visitor information (including maps and directions)
Donations of gifts-in-kind, fundraising, and patient entertainment
To donate money or for information about fundraising, visit SickKids Foundation or email donor.inquiries@sickkidsfoundation.com
For all other donations (such as toys and books) or if you would like to run an event involving patients and/or their families, email donations.coordinator@sickkids.ca
To volunteer
Visit Volunteer Resources or the Women’s Auxiliary for more information.
Medical appointments, advice, and referrals
Please note that we do not provide medical advice via email. We strongly recommend that you discuss concerns about a child’s medical problem with a qualified health-care provider or physician. If your child is sick, you may call Telehealth Ontario at 1-866-797-0000. If you live outside of Canada, please contact our International Patient Program (see below).
To make a medical appointment at SickKids, you must obtain a referral for medical or surgical consultation from you physician. To review our referral guidelines, visit Referring Patients to SickKids.
To change or cancel a medical appointment, please call your child’s clinic or unit directly or call our main line 416-813-1500 and ask to be connected to your clinic/unit.
To obtain health records
See Health Records or contact linda.burke@sickkids.ca
Programs for international patients
Visit the International Patient Program
General health information resources
See the Family Centre (the Family Centre does not provide medical advice).
Employment opportunities
See our careers page or contact ask.hr@sickkids.ca
Please note: SickKids does not solicit funds from candidates seeking employment, at any time for any role, during the application process. To apply for available opportunities, visit our careers page, click View Jobs, and follow the steps to submit your application online.
Undergraduate medical student (clerkship) training programs
See Undergraduate Medical Education or contact mary.antonopoulos@sickkids.ca
Postgraduate medical training (residents, fellows)
See Postgraduate Medical Education or contact susan.jenkins@sickkids.ca
News releases and SickKids news
See the Newsroom or contact nelson.paiva@sickkids.ca
Drug formulary
See Pharmacy or contact antoinette.deluca@sickkids.ca
Archives
See Hospital Library and Archives
Great gift ideas
See ShopSickKids.com