Personal

General inquiries

Tweets by @canadaposthelps

×

Alert: We are currently experiencing longer than normal wait times to speak with an agent.
Consider reporting your problem online.

Help with: Delivery status of a trackable item Community mailboxes Postage rates Sending and receiving mail Email marketing: inquiries and unsubscribing

Monday to Friday, 7 a.m. – 11 p.m. ET Saturday and Sunday, 9 a.m. – 9 p.m. ET

1-866-607-6301 Outside of Canada: 416-979-3033

Help with:

• Delivery status of a trackable item
• Community mailboxes
• Postage rates
• Sending and receiving mail
• Email marketing: inquiries and unsubscribing

Monday to Friday, 7 a.m. – 11 p.m. ET
Saturday, 9 a.m. – 9 p.m. ET
, 9 a.m. – 9 p.m. ET
1-866-607-6301
Outside of Canada:
416-979-3033

Canada Post online shopping

Shopping on Canadapost.ca

Monday to Friday, 7 a.m. – 11 p.m. ET Saturday and Sunday, 9 a.m. – 9 p.m. ET

1-877-632-6347

Shopping on Canadapost.ca
Monday to Friday, 7 a.m. – 11 p.m. ET
Saturday and Sunday, 9 a.m. – 9 p.m. ET
1-877-632-6347

Technical support for epost™ and epost Connect™

Support available 24 hours a day, every day

1-877-376-1212

Support available 24 hours a day, every day
1-877-376-1212

Money order verification

Monday to Friday, 7 a.m. – 11 p.m. ET Saturday and Sunday, 9 a.m. – 9 p.m. ET

1-800-563-0444

Monday to Friday, 7 a.m. – 11 p.m. ET
Saturday and Sunday, 9 a.m. – 9 p.m. ET
1-800-563-0444

Philatelic inquiries

Monday to Friday, 8 a.m. – 8 p.m. ET

1-800-565-4362

Monday to Friday, 8 a.m. – 8 p.m. ET
1-800-565-4362

Postal code information

$1.25 per call (maximum of 3 postal codes)

Monday to Friday, 7 a.m. – 11 p.m. ET Saturday and Sunday, 9 a.m. – 9 p.m. ET

1-900-565-2633

$1.25 per call (maximum of 3 postal codes)
Monday to Friday, 7 a.m. – 11 p.m. ET
Saturday and Sunday, 9 a.m. – 9 p.m. ET
1-900-565-2633

Technical support desk

Technical support for our electronic mailing and shipping tools (EST), online business centre and usernames and passwords.

Support available 24 hours a day, every day

1-866-511-0546

Technical support for our electronic mailing and shipping tools (EST), online business centre and usernames and passwords.
Support available 24 hours a day, every day
1-866-511-0546

Telecommunication devices for the deaf

Monday to Friday, 7 a.m. – 11 p.m. ET Saturday and Sunday, 9 a.m. – 9 p.m. ET

1-800-267-2797

Monday to Friday, 7 a.m. – 11 p.m. ET
Saturday, 9 a.m. – 9 p.m. ET
1-800-267-2797

Business

Solutions for Small Business™

Have your card number ready when you call

Monday to Friday, 7 a.m. – 11 p.m. ET Saturday and Sunday, 9 a.m. – 9 p.m. ET

1-877-262-5762

Have your card number ready when you call
Monday to Friday, 7 a.m. – 11 p.m. ET
Saturday and Sunday, 9 a.m. – 9 p.m. ET
1-877-262-5762

Volume-based commercial customers

Have your customer number ready when you call

Monday to Friday, 8 a.m. – 8 p.m. ET

1-877-683-5895

Have your customer number ready when you call
Monday to Friday, 8 a.m. – 8 p.m. ET
1-877-683-5895

Commercial Billing and Payment Support

Questions about your account or invoice? Please have your customer number ready when you call.

Monday to Friday from 8 a.m. to 6 p.m. ET

1-800-267-7651

Commercial Billing and Payment Support
Questions about your account or invoice? Please have your customer number ready when you call.
Monday to Friday from 8 a.m. to 6 p.m. ET
1-800-267-7651

Technical support desk

Technical support for our electronic mailing and shipping tools (EST), epost Connect, online business centre, and usernames and passwords.

Support available 24 hours a day, every day

1-866-511-0546

Technical support for our electronic mailing and shipping tools (EST), epost Connect, online business centre, and usernames and passwords.
Support available 24 hours a day, every day
1-866-511-0546

Reach us by mail

CANADA POST CUSTOMER SERVICE
PO BOX 90022
2701 RIVERSIDE DRIVE
OTTAWA ON K1V 1J8