Accessibility Quick Links
Help and support
Need help in an emergency?
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1 Item 1 of 3
Lost, stolen or damaged card
Call CIBC Credit Card Services – Loss Prevention immediately.
Available 24 hours a day, 7 days a week
1-800-663-4575
(Canada and the U.S.)
1-514-861-9898
(Elsewhere)
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Travel emergency
Call CIBC Travel Assistance
1-800-848-8454
(Canada and the U.S.)
Call collect
1-416-340-7124
(Elsewhere)
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Suspicious activity
Think someone else has accessed your account? Tell us immediately.
Report it by emailif you think someone else has accessed your account
Call us
1-800-465-2422
(Canada and the U.S.)
1-902-420-2422
(Elsewhere)
Still need help? Our support team is here for you
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Talk to our experts in person