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Privacy & Security
Your security comes first
Bank with confidence, no matter where you are. We’re committed to keeping you and your banking information safe. Discover how we protect you from fraud, and how you can protect yourself.
What does CIBC do if I lose money to fraud?
It is our guarantee that, so long as you've done your part, we'll get you back any money you've lost due to fraud.
I think I’ve been a victim of fraud. What can I do?
Fraud can come in many ways, from phony email messages to cheque scams. Learn how to spot a scam, view recent fraud alerts, and report any fraud you think you’ve come across.
Recent Online Fraud Alerts
Text Messages
From: 1 (647) 673-1589
CIBC ALERT! Your account is suspended. Update the missing information here: [Link Removed] in order to restore your CIBC account…
Mar 20, 2017
Subject: ***Banking Notification***
You have received this email because we recorded a several number of failed sign on attempts to your account…
Mar 23, 2017
What are some ways I can make my banking safer?
We’re constantly improving how you can bank safely and securely – but the first line of defense starts with you. Get expert advice, tips and more ways to keep you and your information safe from fraudsters.
What does CIBC do with my information?
Find out more about how we use your information, and what information we keep, in our Privacy Policy.
Think you've been a victim of fraud? Let's get in touch.
Describe the fraudulent incident
Attach or include any fraudulent emails you
received or anti-virus/anti-spyware scan logs
Describe the fraudulent incident
Attach or include any fraudulent emails you
received or anti-virus/anti-spyware scan logs
Private and Investment Counsel
Contact your Investment Advisor
CIBC Wood Gundy
Contact your investment advisor or call clients relations at 1-800-563-3193