How to Reach Us
We’re just a click, call, or chat away. We’re happy to help answer any questions you may have or set you up with a FREE, confidential, non-judgemental credit counselling appointment with one of our certified credit counsellors.
If you are stressed about your debts or have money problems, we are available to help! Contact us if you would like to ask us some questions or to make a free, confidential appointment with one of our Counsellors.
Calling us means that you get to speak with someone right away. We don’t have a call centre taking your calls; just real people who care about helping you with your debts.
If you’re curious about what happens when you contact us for help, have a look at this simple overview.
If you’re nervous about calling us and talking about your situation, watch this short video.
Many Ways to Contact Us
Most people call us toll free at 1-888-527-8999, but you can also call one of our local numbers or even email us if that’s more comfortable for you. You can email us at info@nomoredebts.org. We respond to all email inquiries within 24 business hours. Toll-Free Fax: 1-888-520-8008
Hours
We are open 6 days a week with extended hours to serve you:
| Monday | 5:30 am – 8:00 pm |
| Tuesday | 5:30 am – 8:00 pm |
| Wednesday | 5:30 am – 8:00 pm |
| Thursday | 5:30 am – 8:00 pm |
| Friday | 5:30 am – 4:30 pm |
| Saturday | 7:30 am – 3:00 pm |
| Monday | 6:30 am – 9:00 pm |
| Tuesday | 6:30 am – 9:00 pm |
| Wednesday | 6:30 am – 9:00 pm |
| Thursday | 6:30 am – 9:00 pm |
| Friday | 6:30 am – 5:30 pm |
| Saturday | 6:30 am – 4:00 pm |
| Monday | 7:30 am – 10:00 pm |
| Tuesday | 7:30 am – 10:00 pm |
| Wednesday | 7:30 am – 10:00 pm |
| Thursday | 7:30 am – 10:00 pm |
| Friday | 7:30 am – 6:30 pm |
| Saturday | 9:30 am – 5:00 pm |
| Monday | 8:30 am – 11:00 pm |
| Tuesday | 8:30 am – 11:00 pm |
| Wednesday | 8:30 am – 11:00 pm |
| Thursday | 8:30 am – 11:00 pm |
| Friday | 8:30 am – 7:30 pm |
| Saturday | 10:30 am – 6:00 pm |
Locations
Our credit counsellors are available to meet with you at any of our
British Columbia
Alberta
Saskatchewan
Manitoba
Ontario
British Columbia
Suite 201 – 15399 102A Avenue
Surrey, BC V3R 7K1 view map
604-527-8999 or 1-888-948-8960
New Westminster – Head Office
Suite 225 – 625 Agnes Street
New Westminster, BC V3M 5Y4 view map
Vancouver
Justice Access Centre (VJAC)
290 – 800 Hornby Street
Vancouver, BC V6Z 2C5 view map
604-527-8999 or 1-888-948-8960
Kelowna
Stewart Centre Building
Suite 375 – 1855 Kirschner Road
Kelowna, BC V1Y 4N7 view map
250-860-3000 or 1-888-948-8960
Nanaimo
Oceanview Executive Centre
Suite 203 – 335 Wesley Street
Nanaimo, BC V9R 2T5 view map
Central Park Business Centre
300 – 3665 Kingsway
Vancouver, BC V5R 5W2 view map
604-527-8999 or 1-888-948-8960
Victoria
Cook Medical Building
Suite 214 – 1175 Cook Street
Victoria, BC V8V 4A1 view map
Alberta
Edmonton South
Suite 200 – 6005 Gateway Boulevard
Edmonton, AB T6H 2H3
Saskatchewan
Manitoba
Ontario
514 – 130 Albert Street
Ottawa, ON, K1P 5G4 view map
613-234-0505 or 1-888-948-8960
Kitchener-Waterloo
Suite 300 – 22 King Street South
Waterloo, ON N2J 1N8 view map
Suite 520 – 425 Bloor Street East
Toronto, ON, M4W 3R4 view map
647-776-0485 or 1-888-948-8960
Hamilton
Suite 906 – 20 Hughson Street S
Hamilton, ON L8N 2A1 view map
Suite 501 – 77 City Centre Drive (East Tower)
Mississauga, ON L5B 1M5 view map
647-776-0485 or 1-888-948-8960
We also serve the Yukon, Northwest Territories, and Nunavut by telephone.
Ensuring You Receive Excellent Help
The Credit Counselling Society values the relationship we develop with each of our clients and with those who contact us to inquire about the services we provide. Our aim is to provide a professional, efficient, helpful, and friendly service. If we have not met or exceeded your expectations please contact our President & CEO who will ensure that action is taken and that you receive a timely response.
Putting Your Interests First
Our goal is to always put consumers first and look out for their best interests in everything we do. One way we do this is through transparency and accountability. We are held accountable to the most rigorous standards in our industry.
Head Office
We have 23 offices located across Canada.
Our head office is located in New Westminster, BC at
Suite 225 – 625 Agnes Street
New Westminster, BC V3M 5Y4
1-888-527-8999
Media Contact
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