Coronavirus Disease (COVID-19) Information for the Long-Term Care (LTC) Sector

• COVID-19 Long-Term Care Communications
• COVID-19 Long-Term Care Sector Tools
• Long-Term Care Home Action Line/Family Support Line
• Resources

---

COVID-19 Long-Term Care Communications

July 22, 2021

• COVID-19 guidance document for long-term care homes in Ontario

July 16, 2021

• COVID-19 guidance document for long-term care homes in Ontario
• Minister's directive: COVID-19: Long-term care home surveillance testing and access to homes

June 29, 2021

• COVID-19 guidance document for long-term care homes in Ontario
• COVID-19: Information for visitors to long-term care homes
• Minister's directive: COVID-19: Long-term care home surveillance testing and access to homes

June 8, 2021

• COVID-19 Vaccine Promotion Toolkit

  The toolkit is for people to use to boost vaccination rates and save lives by engaging with their colleagues and community on vaccine safety.

  The kit contains a welcome letter, posters, fact sheets, tips for holding effective conversations, an FAQ, and sample Facebook and Twitter posts that users can share on their social networks. The toolkit is available in English, French and 10 other languages:

  Download (ZIP format)

  • English (21 MB)
  • French (22 MB)
  • Arabic (22 MB)
  • Chinese (simplified) (22 MB)
  • Chinese (traditional) (22 MB)
  • Hindi (22 MB)

  • Italian (22 MB)
  • Korean (22 MB)
  • Polish (22 MB)
  • Portuguese (22 MB)
  • Punjabi (22 MB)
  • Tagalog (22 MB)

June 3, 2021

• COVID-19 guidance document for long-term care homes in Ontario
• COVID-19: visiting long-term care homes
• Minister's directive: COVID-19: Long-term care home surveillance testing and access to homes

May 31, 2021

• Minister’s Directive: Long-term care home COVID-19 immunization policy

May 21, 2021

• COVID-19 guidance document for long-term care homes in Ontario
• COVID-19: visiting long-term care homes
• Directive: COVID-19: Directive #3 for Long-Term Care Homes under the Long-Term Care Homes Act, 2007 (PDF)
• Minister's directive: COVID-19: Long-term care home surveillance testing and access to homes

May 4, 2021

• COVID-19 guidance document for long-term care homes in Ontario
• COVID-19 fact sheet: Communal dining, indoor activities and social gatherings

April 30, 2021

• Long-Term Care COVID-19 Commission: progress on interim recommendations

March 1, 2021

• COVID-19 Vaccine Promotion Toolkit

February 16, 2021

• Minister's directive: COVID-19: Long-term care home surveillance testing and access to homes

January 8, 2021

• Minister's directive: COVID-19: Long-term care home surveillance testing and access to homes

November 22, 2020

• Minister's directive: COVID-19: Long-term care home surveillance testing and access to homes

October 17, 2020

• COVID-19: Long-term care homes in areas with visitor restrictions

October 14, 2020

• COVID-19: Long-term care homes in areas with visitor restrictions
• Directive: COVID-19: Directive #3 for Long-Term Care Homes under the Long-Term Care Homes Act, 2007 (PDF)

October 5, 2020

• COVID-19: visiting long-term care homes
• COVID-19: Long-term care homes in areas with visitor restrictions

September 29, 2020

• COVID-19: Long-term care preparedness

September 2, 2020

• COVID-19 Visiting Policy
• FAQs: COVID-19 Visiting Policy
• Guide for visits
• Limited visits during a COVID-19 outbreak
• Visits with residents: a checklist for homes

July 17, 2020

• Amendments to Emergency Order O. Reg. 95/20, under the Emergency Management and Civil Protection Act
• Ontario Driving Development of New Long-Term Care Homes (Modernized Funding Model)

July 16, 2020

• COVID-19 Testing for Long-Term Care Home Staff

July 15, 2020

• Update to Visits at Long-Term Care Homes
• FAQs: Update to Visits at Long-Term Care Homes
• Compassionate care visits
• Indoor visits with residents: a checklist for homes
• Guide for indoor visits

June 16, 2020

• FAQs: Directive #3 Update: Long-Term Care Visitors and Admissions
• Compassionate care visits
• Outdoor visits with residents: a checklist for homes
• Guide for outdoor visits

June 11, 2020

• News Release: Ontario to Resume Family Visits in Long-Term Care Homes, Retirement Homes, and Other Residential Care Settings
• Resuming Visits in Long-Term Care Homes
• COVID-19 Patient Screening Guidance Document

May 19, 2020

• Ontario Announces Independent Commission into Long-Term Care

May 14, 2020

• COVID-19 Provincial Testing Guidance - Updated

May 13, 2020

• News Release: Ontario Takes Steps to Better Protect Long-Term Care Residents and Staff During the COVID-19 Outbreak

May 12, 2020

• Minister's Letter: Families and Caregivers of Long-Term Care Home Residents (PDF)

May 4, 2020

• FAQs: Pandemic Pay Long-Term Care Eligibility Questions and Answers (PDF)

April 29, 2020

• COVID-19: Infection Prevention and Control Checklist for Long-Term Care and Retirement Homes Checklist (PDF)

April 26, 2020

• Regional COVID-19 staffing response in support of Long Term Care Homes (PDF)

April 25, 2020

• Minister's Directive: COVID-19: Supporting Long-Term Care Homes
• Memo: Minister's Directive: Supporting Long-Term Care Homes
• News Release: Ontario Supporting Frontline Heroes of COVID-19 with Pandemic Pay
• FAQs: Minister's Directive

April 24, 2020

• COVID-19 Screening Tool for Long-Term Care Homes and Retirement Homes
• CMOH/MOH/OH Memo: Update on COVID-19 Preparations and Actions

April 23, 2020

• News Release: Ontario Extends Emergency Orders to Help Stop the Spread of COVID-19

April 15, 2020

• COVID-19 Action Plan: Long-Term Care Homes
• News Release: Ontario Taking Emergency Measures to Support Long-Term Care Homes During COVID-19
• News Release: Ontario Ramping Up Protection for Long-Term Care Residents
• COVID-19 Outbreak Guidance for Long-Term Care Homes (LTCH)

April 8, 2020

• CMOH/MOH/OH Memo: Follow-up on COVID-19 Preparations and Actions (PDF)
• COVID-19 Provincial Testing Guidance - Updated
• Directive: COVID-19: Directive #3 for Long-Term Care Homes under the Long-Term Care Homes Act, 2007 (PDF)
• Minister's Letter: Emergency Funding to the Long-Term Care Home Sector

April 7, 2020

• Memo: Office of the Chief Coroner for Ontario to Long-Term Care Executive Directors and Administrators re Managing Resident Deaths in Long-Term Care Orientation
• Who should be on the Managing Resident Death in Long-Term Care Team

April 6, 2020

• CMOH Memo: Update on COVID-19 Preparations and Actions (PDF)

April 3, 2020

• Memo: Minister's Memo: Long-Term Care Capacity During COVID-19
• Temporary Emergency Long-Term Care Home Capacity Form
• Temporary Emergency Long-Term Care Home Capacity Questions and Answers

April 2, 2020

• COVID-19 Outbreak Guidance for Long-Term Care Homes (LTCH)
• CMOH Memo to Stakeholders: Update on COVID-19 Preparations and Actions
• MOH/MLTC/OH Memo: Hotels and Retirement Homes (PDF)
• COVID-19 Guidance: Use of Hotels and Retirement Homes
• COVID-19 PPE Survey Guide

April 1, 2020

• CMOH: COVID-19 Directive #3 for Long-Term Care Homes under the Long-Term Care Homes Act, 2007
• CMOH: COVID-19 Directive #1 for Health Care Providers and Health Care Entities
• CMOH: COVID-19 Directive #4 for Ambulance Services and Paramedics under the Ambulance Act
• Minister's Letter: 2020 Funding Increases

March 31, 2020

• MOH/MLTC/OH Memo: Use of Alternate Health Facilities
• COVID-19 Guidance: Use of Alternate Health Facilities

March 30, 2020

• CMOH Directive: COVID-19 Directive #3 - More aggressive screening
• Minister's Order: PPE: Online Survey and How-to Guide
• News Release: Ontario Protecting Seniors During the COVID-19 Outbreak

March 28, 2020

• Order: Minister's Order: PPE: Supplies and Equipment Data Collection Sheet
• Memo: Ministry of Health, Memo: Update on COVID-19 Preparations: Supplies and Equipment
• Order: Ministry of Health, Minister's Order: Requirement to provide information respecting supplies of personal protective equipment (PPE)
• News Release: Ontario Taking Emergency Measures to Support Long-Term Care Homes During COVID-19

March 27, 2020

• Memo: CMOH Memo Regarding Non-Health Care Settings
• Emergency Order issued – funds, resources and flexibility to support staffing and protect residents

March 26, 2020

• FAQs: Call for Applications LTC Development: Deadline Extension FAQs
• MOH ADM Letter: General approval under subsection 4(2) of the Public Hospitals Act for COVID-19 capacity expansion
• MOH ADM Letter: Hospital Classifications under s. 32.1(1) of the Public Hospitals Act during the COVID-19 emergency

March 24, 2020

• Memo: ADM Memo: Amendments to Ontario Regulation 79/10 under the Long-Term Care Homes Act, 2007 related to the COVID-19 Pandemic – Admissions and Discharge
• FAQs: Amendments to Ontario Regulation 79/10 under the Long-Term Care Homes Act, 2007 related to the COVID-19 Pandemic – Admissions and Discharge
• News Release: Ontario Implements Enhanced Measures to Protect the Safety of Residents in Long-Term Care Homes
• Statement: Two Deaths in Ontario Long-Term Care Homes Related to COVID-19
• Amendments to Ontario Regulation 79/10 – Admissions and Discharge

March 23, 2020

• Policy: COVID-19 Emergency Measures
• Memo: Long-term care home placements for patients in hospitals memo
• Memo: Call for Applications LTC Development: Deadline Extension Memo
• FAQs: Call for Applications LTC Development: Deadline Extension FAQs
• Directive: CMOH Directive for long-term care homes
• Emergency Order: Emergency Management and Civil Protection Act - Ontario Regulation 79/10 - Work deployment measures in long-term care homes

March 20, 2020

• Memo: Ministry of Long-Term Care Memo Amendments to Ontario Regulation 79/10
• QAs: Urgent Amendments to Ontario Regulation 79/10

March 19, 2020

• COVID-19 Guidance: LTC Homes (Amended) (PDF)
• FAQs: Ontario Enhancing COVID-19 Protections for Long-Term Care for Residents, Families and Staff
• Memo: Minister's Memo: 2019 Application for Long-Term Care Home Development – Deadline Extension
• Memo: CMOH Memo: Health Worker Illness and Return to Work

March 17, 2020

• COVID-19 Guidance: LTC Homes
• ADM Letter: Emergency LTC Funding
• Minister`s Letter: Minister's Funding Letter: Emergency LTC Funding
• Long-Term Care Homes COVID-19 Screening Checklist (PDF)

March 16, 2020

• Statement: Ontario Committed to Protecting Long-Term Care Residents, Families and Staff

March 13, 2020

• Case Definition: Novel Coronavirus (COVID-19)
• Chief Medical Officer of Health Memo- COVID-19 Updates: Visitors (PDF)

March 11, 2020

• Memo: COVID-19 Active Screening from the Assistant Deputy Minister, Operations of Health
• Statement: Ontario Enhancing COVID-19 Protections for Long-Term Care Residents, Families and Staff

March 9, 2020

• Memo: Active Screening ADM Memo to Sector
• Poster: What you need to know to help you and your family stay healthy (PDF)

February 11, 2020

• Novel Coronavirus (2019-nCoV) Fact Guidance for Long-Term Care - Version 2

January 31, 2020

• Novel Coronavirus (2019-nCoV) Fact Guidance for Long-Term Care

COVID-19 Long-Term Care Sector Tools

Name	Type	Format	Release Date
COVID-19 Vaccine Promotion Toolkit English (21 MB) French (22 MB) Arabic (22 MB) Chinese (simplified) (22 MB) Chinese (traditional) (22 MB) Hindi (22 MB) Italian (22 MB) Korean (22 MB) Polish (22 MB) Portuguese (22 MB) Punjabi (22 MB) Tagalog (22 MB)	Toolkit	ZIP	June 8, 2021
COVID-19 Visiting Policy	Report	PDF	September 2, 2020
Guide for visits	Poster	PDF	September 2, 2020
Limited visits during a COVID-19 outbreak	Poster	PDF	September 2, 2020
Visits with residents: a checklist for homes	Poster	PDF	September 2, 2020
Social Distancing Poster 8.5x11	Poster	PDF	March 22, 2020
Social Distancing Poster 11x17	Poster	PDF	March 22, 2020
Active Screening Checklist	Checklist	PDF	March 17, 2020
Non-Essential Visits Suspension Poster	Poster	PDF	March 13, 2020
Active Screening Poster	Poster	PDF	March 9, 2020
Poster: What you need to know to help you and your family stay healthy	Poster	PDF	March 9, 2020

Long-Term Care Home Action Line/ Family Support Line

Residents, families and staff may call the Long-Term Care Home Action Line/Family Support Line for information or to raise concerns related to long-term care homes.

Call the Long-Term Care Home Action Line/Family Support Line at 1-866-434-0144 between 8:30 am and 7:00 pm, seven days a week.

Resources

Provincial Resources

Information for Health Care Providers

• Guidance for the Health Sector
• What we know so far – Public Health Ontario

Information for the Public

• Ontario.ca/COVID-19
• COVID-19 self-assessment
• How to care of someone with COVID-19
• Contacting your Public Health Unit 
• Telehealth Ontario: 1-866-797-0000

Federal Resources
Government of Canada COVID-19 Outbreak update

 

To view Portable Document Format PDF files, you will need to have Adobe Acrobat® Reader installed on your computer. You can download this free software from the Adobe website.

Contact Us Accessibility Privacy Terms of Use

© Queen's Printer for Ontario, 2009-2019 - Last Modified: 2021-07-22