Contact Us

Health and Safety

Report an incident

Notify the ministry of fatalities, critical injuries, work refusals, reprisals and unsafe work practices.

Ministry of Labour Health & Safety Contact Centre

  • Toll-free: 1-877-202-0008
  • TTY: 1-855-653-9260
  • Fax: 905-577-1316

File a workplace health and safety complaint

Learn how to file a complaint if you have a workplace health and safety or workplace harassment concern and believe your employer is not correcting the situation.

File a complaint online

In an emergency, always call 911 immediately.

Health and Safety Associations

Our partners provide sector-specific health and safety advice, products, services and training.

Infrastructure Health & Safety Association (construction, transportation and utilities)
Toll-free: 1-800-263-5024

Public Service Health & Safety Association (health, community service, education, culture, government)
Toll-free: 1-877-250-7444

Workplace Safety & Prevention Services (industrial, service)
Toll-free: 1-877-494-9777

Workplace Safety North (mining, forestry, paper)
Toll-free: 1-888-730-7821

For more services, see our list of health and safety system partners.

Employment Standards

  • Public Holiday Pay, Unpaid Wages, Termination Pay
  • Minimum Wage, Hours of Work, Leaves, Vacations
  • Filing an Employment Standards Claim

Employment Standards Information Centre

  • GTA: 416-326-7160
  • Canada-wide: 1-800-531-5551
  • TTY: 1-866-567-8893

ServiceOntario

  • GTA: 416-326-1234
  • Canada-wide: 1-800-267-8097

Anonymous Information

Offices


Write to us


Ontario Ministry of Labour
400 University Avenue,
14th Floor
Toronto ON M7A 1T7

Feedback


Please use the form below to contact us with your questions, thoughts or opinions.

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The personal information that you have provided to us to enable us to respond to your inquiry will only be used for that purpose. You will not be placed on any mailing lists, nor will your information be released to any third party, except as may be authorized by law. The authority for obtaining this information from you complies with section 38(2) of the Freedom of Information and Protection of Privacy Act. If you have any questions please contact the Freedom of Information and Privacy Office at 416 326-7786.

Media Inquiries


Are you a member of the media? Visit our media contact page.

FAQs


Got a question? You might find your answer in our Frequently Asked Questions.


Need other languages?


The Employment Standards Information Centre and the Health & Safety Contact Centre provide services in many languages.


Accessibility


As outlined in our Accessible Customer Service Policy, we are committed to providing accessible customer service. On request, we can arrange for accessible formats and communications supports.

Anonymous Information


All information provided anonymously by third parties to the Employment Standards Information Centre about possible violations is passed to the appropriate Ministry staff for review and for possible proactive activity.

It is important to note that an individual who provides anonymous information to the ministry would not have the right to an appeal if he or she was dissatisfied with the outcome of Ministry enforcement activity unless an order was issued on his or her behalf.

If you have additional questions about the ESA please call our Employment Standards Information Centre at 416-326-7160 or toll-free at
1-800-531-5551.