Feedback Form: Provide a Compliment or Complaint

We value your opinion and want to hear what you think about the quality of our service. Your compliments, complaints and suggestions will be managed in a timely and professional manner.

A TTY service is also available, if you are deaf or have a hearing or speech impairment and you wish to provide comments, feedback, complaints or compliments. The TTY number is:

Provincial teletypewriter (TTY): 1-866-471-8929 Niagara Regional teletypewriter (TTY): 905-704-2426

When you provide feedback, your privacy and confidentiality will be respected and protected. You don't have to tell us your name if you don't want to, but it will help us keep you informed about the progress of your complaint.

Your compliments let us know where we are performing well. Your complaints help us to improve the quality of our service.

If you require a reply, please provide a valid postal and/or email address. Invalid email addresses will not be responded to.