NOTICE: We have extended validation periods for driver, vehicle and carrier products and services and suspended Senior driver group education sessions.
Have a question? You might find your answer in our Frequently Asked Questions.
- Q1: Where do I find Driver and Vehicle Services? (renewing driver's licence, validation sticker, personalized plates, etc.)
- Q2: Where do I find ServiceOntario locations?
- Q3: Where are Driver and Vehicle Issuing Offices?
- Q4: Where do I find DriveTest/ Driver Examination Centres?
- Q5: Where do I find more information on other transportation related questions?
- Q6: How do I report inappropriate activity related to highway construction contracts or projects?
Where do I find the Ministry Offices?
Are you a member of the media? Visit our Media Contacts page.
Phone/Fax
Phone:
- 511/Road conditions and closures/Traveller Information Service: 511
- Driver and Vehicle Licensing General Inquiry: Feedback Form, 1-800-387-3445 or 416-235-2999 (within or GTA)
- General Inquiry, Road conditions and closures: 1-800-268-4686 or 416-235-4686 (within GTA)
- -TTY Service (Text to text for the hearing impaired) : 1-866-471-8929 or 905-704-2426 (Niagara Region)
- Road Test Booking: 647-776-0331 (within or GTA) or1-888-570-6110
- Media Hotline: 416-327-1158
- Report inappropriate activity related to Ontario's highway construction contracts or projects: 844-760-5220
Fax:
- Drivers and Vehicles: 416-235-4414
- Medical Review (Medical Reports Only): 416-235-3400 or 1-800-304-7889
- Oversize/Overweight permits: 905-704-2545
- Commercial vehicle operator's registration (CVOR): 905-704-2525
We welcome your feedback/E-mail
- For "Drivers and Vehicles" inquiries please use this Drivers and Vehicles feedback form.
I have a question:
- General Inquiries
- Road Test Booking Online
- Question for the Minister
- Ontario Road Maps
- Website Technical Inquiries
I have a comment:
- General Inquiries
- Road Test Booking Online
- Comment for the Minister
- Ontario Road Maps
- Website Technical Inquiries
Contact us on social media:
Service Standards and Accessibility
- As outlined in our Accessible Customer Service policy, we are committed to providing accessible customer service. On request, we can arrange for accessible formats and communications supports.
- Business Service Standard
- Common Service Standards
Notice of Collection
The personal information that you have provided to us to enable us to respond to your inquiry will only be used for that purpose. You will not be placed on any mailing lists, nor will your information be released to any third party, except as may be authorized by law. The authority for obtaining this information from you complies with section 38(2) of the Freedom of Information and Protection of Privacy Act.
For reasons of security and privacy, the ministry cannot respond to in-depth or case-specific inquiries directly by e-mail. If you would like a response by regular mail, please provide your:
- full name
- postal address
- telephone number, and
- case or client number
Ministry Head Offices
Ministry of Transportation
Queen's Park/Minister's Office
General Inquiry, Road conditions and closures: 1-800-268-4686 or 416-235-4686 (within GTA)
5th Floor, 777 Bay Street
Toronto, Ontario M7A 1Z8
416-327-9200
Ministry of Transportation
Downsview
Sir William Hearst Avenue
Downsview, ON M3M 1J8
General Inquiry: 1-800-268-4MTO (4686)
Ministry of Transportation
St. Catharines
301 St. Paul Street
St. Catharines, ON L2R 7R4
General Inquiry: 1-800-268-4MTO (4686)
