ONT-TAXS online: Payments

ONT-TAXS online offers an easy, convenient and secure way to make payments.

To make a payment online you first need to provide your banking information by completing a Pre‑Authorized Debit (PAD) Agreement. A PAD Agreement allows you to transfer funds from your bank account to the Ministry of Finance each time you authorize an online payment. Once you've established a PAD Agreement for a particular account, the PAD Agreement is valid until you delete it.

Pre-Authorized Debit (PAD) Agreement

A Pre-Authorized Debit (PAD) Agreement gives the Ministry of Finance the authority to request withdrawal of funds from your bank account.
You or your authorized employee or representative(s) must authorize each payment online.

Create a new PAD Agreement

To create a new PAD Agreement:

1. Select My Profile
2. Select the Account Payment Sources tab
3. Find the tax account you wish to create a PAD Agreement for and select Setup
4. Assign a nickname to your bank account for easy identification, enter it in the Account (Nickname) field.
5. Select whether the bank account is Chequing or Savings.
6. Enter your bank (3 digits), branch (5 digits) and bank account numbers.
   
   
   Enter only numbers – no commas, spaces or letters.
7. Select Next.
8. Review the Terms and Conditions of Use.
   1. You will be prompted to answer your security question. This is the security question you selected when you created your Web Profile.
   2. Select I agree to confirm your understanding and acceptance of the Terms and Conditions of Use.
9. The new bank account will display under the Account (Nickname).

Create one PAD Agreement for all accounts

The administrator can create one PAD Agreement for all accounts by selecting Payment Source For All Accounts. Only the administrator can use this PAD Agreement to make payments; employees or representatives do not have access.

View or delete a PAD Agreement

Bank accounts that have an active PAD Agreement with the Ministry of Finance are listed in the Account Payment Sources and Payment Sources For All Accounts tabs.
To view or delete a PAD Agreement:

1. Select the appropriate Bank Account (Nickname)
2. Select the View PAD Agreement button for the bank account’s PAD Agreement details
3. Select  Previous to return to the bank account detail screen
4. If you wish to delete the payment source, select Delete.
5. Select the Confirm button to delete the PAD Agreement.
   
   
   Before deleting a bank account, ensure any pending payments made using this bank account have been withdrawn or that you do not have any post dated payments pending which are to be drawn from this bank account.

Submit a payment

Using ONT‑TAXS online, you can pay a portion or the entire account balance.

To submit a payment, you need to have at least one active Pre-Authorized Debit (PAD) Agreement.

1. Select the Business Number of the account for which you would like to make a payment.
2. From the Account Summary page, select
   • Make a Payment, or
   • Pay to make a payment for a specific period.
3. If necessary select the period the payment is to be applied to.
4. Select the Payment Type.
5. Enter the payment details, and choose the payment source. If this payment is to be postdated change the payment date to the postdated date. Select Next.
6. You will be prompted to verify the payment information and PAD Agreement Terms and Conditions.
   1. Enter your name in the Name of Authorizer field
   2. Select I agree to confirm your payment and to authorize the ministry to withdraw funds from your bank account.
7. A confirmation number is generated for the payment and will display on screen. Write it down for your records and select OK.

Submit a payment with a return

After you submit a return and receive a confirmation number, you can submit a payment.

Remember: Before submitting a return and in order to submit a payment, you need to have at least one active Pre-Authorized Debit (PAD) Agreement.

1. On the screen displaying your confirmation number, select Proceed to Payment.
2. The Payment Type will default to a Return Payment. If you need to, change the Payment Type.
3. The Payment Amount will default to the full amount owing based on the return figures submitted. If you need to, you can change the amount.
4. The Payment Date will default to today’s date. You can also postdate the payment up to 180 days in the future.
5. Select the Payment Source.
6. After you have entered the correct details, select Next.
7. You will be prompted to verify the payment information and PAD Agreement Terms and Conditions.
   1. Enter your name in the Name of Authorizer field
   2. Select I agree to confirm your payment and to authorize the ministry to withdraw funds from your bank account.
8. A confirmation number is generated for the payment and will display on screen. Write it down for your records and select OK.

Withdraw a payment

Every payment you submit using ONT‑TAXS online is recorded as a Request. To view your payment requests:

1. Select My Requests
   
   
   Only pending requests can be withdrawn.
2. Select the Waiting to be Processed tab.
3. Select the Confirmation Number link of the pending payment.
4. On the Payment screen, select Withdraw.
5. Select Confirm to withdraw the payment.
6. The payment request will be moved from the Waiting To Be Processed tab to the Search tab and noted as Withdrawn.