Risk level(s)

Safety and security

The security situation in Venezuela remains unstable and could deteriorate with very little warning. A nationwide state of exception (state of emergency) has been in effect since January 15, 2016.

International border regions

Armed criminal groups frequently operate on both sides of the border with Colombia, conducting illegal activities such as:

• smuggling
• drug trafficking
• black market sales

There is a high military presence in a number of municipalities located along the border.  Nevertheless, general lawlessness, particularly in the area within 20 km of the border with Colombia, increases the risk of extortion and kidnapping in this region.

Smuggling, drug trafficking and illegal mining also occur along the borders with Brazil and Guyana which pose a greater security risk in this region.

Stay informed of the security situation, as well as which border crossings are open, and their hours of opening.

At the airport

Simón Bolívar International Airport in Maiquetía (Caracas) is dangerous. Incidents of violent crime occur frequently, both inside the facilities and in the surrounding areas.

Kidnappers and armed robbers have targeted foreigners, who are assumed to be holding large amounts of foreign currency. Criminals often approach tourists at the airport and offer to exchange money. They may also pose as taxi drivers.

• Arrange your travel so that you arrive and depart the airport during daylight hours
• Have a friend, family member or a trusted transportation service waiting to pick you up upon arrival
• Don’t take a taxi from this airport

Crime

Violent crime

Venezuela has one of the world’s highest homicide rates.

Violent crimes are pervasive throughout the country but particularly frequent in the capital city of Caracas. Crimes include:

• homicide
• armed robbery
• home invasion
• carjacking
• kidnapping for ransom

Violence against locals and visitors alike can occur in both urban and rural areas, including in those popular with tourists.

Organized criminal groups and gangs are rampant. Many criminals carry firearms, and victims are often injured or killed for failing to cooperate.

• If you are threatened, stay calm and don’t resist
• Don’t walk through city streets at night, and avoid walking alone in less busy or isolated areas during the day
• Don’t visit “barrios” (heavily populated slums), especially in eastern and western areas of Caracas but also in any part of the country.  Barrios are extremely unsafe.

Petty crime

Street crime is common, particularly in major cities, and often results in violence. Pickpockets are active in crowded buses and subway stations.

Criminals often target pedestrians and motorists, sometimes from motorcycles.

Authorities (e.g. police, airport, immigration) have harassed and extorted money from travellers. If you experience such problems, report the incident to the Canadian embassy to Colombia, in Bogotá.

Police response times are poor or non-existent in most parts of the country, and most reported crimes don’t result in prosecution.

• Ensure that your belongings, including your passport and other travel documents, are secure at all times
• Don’t show signs of affluence or display valuables, particularly jewellery and electronics, including cell phones
• Avoid carrying large sums of cash and keep foreign currency out of sight
• Maintain a low profile and remain aware of your surroundings at all times.

Kidnapping

Express kidnappings are frequent and can occur anywhere in the country. Victims are usually kidnapped from the street and forced to take the criminals to their houses to give foreign currency, electronics or other valuables.

• Be careful when dealing with recent acquaintances, especially when they offer rides
• Be discrete when handling money in public

Shortages

There are shortages of medicine and medical supplies. This has led to difficulties in the health care sector.

Basic food and personal care products are available but very costly. You will need U.S. currency to purchase them.

Service disruptions

Power outages and rationing of electricity is common in many parts of the country, including in Caracas. Outages lasting several days may occur suddenly. Other services are often disrupted during such events, including: 

• medical services
• public water supply
• communications, mainly cellular telephone and Internet
• banking
• purchasing goods
• transportation, including flights

Rioting, fighting and theft occur during power outages.

Water rationing is common in most parts of the country, even during the rainy season, due to water shortages in municipalities.

Fuel may also be scarce outside of cities, particularly in the border areas with Colombia, Brazil and Guyana.

Ensure that your emergency kit is complete.

Emergency kit

Demonstrations and social unrest

Large-scale and violent demonstrations frequently occur in Caracas and many other areas across the country. They have resulted in many arrests, including of foreign reporters, injuries and deaths in the past.

Demonstrations can take many forms, including:

• large-scale gatherings
• marches
• national strikes
• roadblocks, including on major highways

Demonstrations can lead to disruptions to traffic and public transportation.

• Avoid areas where demonstrations and large gatherings are taking place
• Don’t attempt to cross road blockades, even if they appear unattended
• Don’t participate in political discussions or activities in public, or appear to take sides on any local issue related to the current political situation
• Follow the instructions of local authorities
• Monitor local media for information on ongoing demonstrations

 More about mass gatherings (large-scale events)

Communications

Telecommunication infrastructure is in a state of disrepair. Interruptions are frequent. It is very difficult to make international calls.

Some areas don’t have cellular coverage. Check local providers’ coverage.

Piracy

Pirate attacks and armed robbery against ships occur in coastal waters. Mariners should take appropriate precautions.

Live piracy report - International Maritime Bureau’s Piracy Reporting Centre

Spiked food and drinks

Never leave food or drinks unattended or in the care of strangers. Be wary of accepting snacks, beverages, gum or cigarettes from new acquaintances. These items may contain drugs that could put you at risk of sexual assault and robbery.

Tap water

It is unsafe to drink tap water in Venezuela.

• Use bottled water for drinking and brushing teeth
• Avoid fruits that you cannot peel, and all raw vegetables

On the road

Road conditions and road safety are poor throughout the country.

Road conditions

Unmarked road damage or construction poses a hazard. Street lighting is often inadequate.

After heavy rains, sewer grates may have been displaced and potholes may be hidden in puddles.

Outside of cities, gas stations and restaurants can be few and far between, and gas pumps are often empty.

Road safety

Drivers do not respect traffic laws. They are extremely aggressive and reckless. Drinking and driving is prevalent.

Incidents of crime along intercity roads are common. Armed bandits set up illegal roadblocks and rob vehicles, including intercity buses.

Crime increases at nightfall.

There have been incidents of motorists being robbed after stopping to assess the damage to their vehicle from improvised spikes on the road or stone throwing from highway overpasses and bridges near poorer neighbourhoods.

• Keep your valuables out of plain sight
• Remain vigilant when driving, especially when stopped
• Always drive with the doors locked and windows closed
• Avoid driving after dark

Public transportation

Public transportation has declined in number and quality due to the shortage of parts and reduced capacity for maintenance and repair of vehicles.

There is a risk of theft in the subway, and some subway stations are unsafe.

• Only take the subway during daylight hours, and avoid peak hours
• Seek advice from locals before using this means of transportation

Buses

There is a high risk of theft on both inner city and intercity buses, especially at night.

Taxis

Licensed taxis are safer than unlicensed taxis. Mototaxis are not recommended as drivers can be reckless.

• Pre-book a licensed, radio-dispatched taxi
• Avoid hailing a taxi in the street
• Advise a friend of your movements, the taxi company’s name and the taxi number

Air travel

We do not make assessments on the compliance of foreign domestic airlines with international safety standards.

General information about foreign domestic airlines

Travelling within or out of the country on short notice can be difficult. International and domestic commercial flights are limited. Some international airlines have reduced the number of flights arriving to and departing from Venezuela or have suspended services altogether.

Entry/exit requirements

Every country or territory decides who can enter or exit through its borders. The Government of Canada cannot intervene on your behalf if you do not meet your destination’s entry or exit requirements.

We have obtained the information on this page from the Venezuelan authorities. It can, however, change at any time.

Verify this information with the Foreign Representatives in Canada.

Passport

Entry requirements vary depending on the type of passport you use for travel.

Before you travel, check with your transportation company about passport requirements. Its rules on passport validity may be more stringent than the country’s entry rules.

Regular Canadian passport

Your passport must be valid for at least 6 months beyond the date you expect to leave Venezuela.

Passport for official travel

Different entry rules may apply.

Official travel

Other travel documents

Different entry rules may apply when travelling with a temporary passport or an emergency travel document. Before you leave, check with the closest diplomatic mission for your destination.

Useful links

• Foreign Representatives in Canada
• Canadian passports

Visas

Tourist visa: required
Business visa: required
Work visa: required
Student visa: required

Other entry requirements

Customs officials may ask you to show them a return or onward ticket and proof of sufficient funds to cover your stay. 

Ensure that you receive an entrance stamp in your passport from Venezuela’s immigration office at the port of entry.

Departure tax

You must pay a departure tax if you leave Venezuela from one of its international airports. Amounts and methods of payment vary depending on the airport.

Dual citizenship

Canadian citizens who also hold Venezuelan citizenship must enter and exit Venezuela using the following documents: 

• Venezuelan passport
• Venezuelan identification card

Although immigration authorities have allowed dual citizens to enter without Venezuelan documents, they have later prevented them from leaving the country.

Venezuelan documents

It is very difficult to obtain a new Venezuelan passport or to extend an expired passport, due to the shortage of passport materials. If you enter Venezuela with an expired Venezuelan passport, authorities may not stamp your travel documents upon entry. This may lead to difficulties when exiting the country.

If you are a Venezuelan citizen and planning to travel there, make sure your Venezuelan passport is valid beyond the duration of your trip.

Servicio Administrativo de Identificación, Migración y Extranjería (SAIME)  - Venezuelan migration department (in Spanish)

Children and travel

Learn about travel with children.

Yellow fever

Learn about potential entry requirements related to yellow fever (vaccines section).

Health

Medical services and facilities

Good health care is limited in availability. Public health care has deteriorated, which has placed increased pressure on private facilities which are now low on supplies and extremely costly.

Payment is required in advance of treatment.

Emergency and ambulance services are very limited and response times are slow, especially in rural areas.

Make sure you get travel insurance that includes coverage for medical evacuation and hospital stays.

Travel health and safety

Medication shortages

There is a severe shortage of pharmaceutical drugs throughout the country.

Some medicines are no longer available in hospitals. Most hospital pharmacies and drugstores no longer stock basic medicine or supplies.

• Bring all the prescription and over-the-counter medications you may need with you
• Pack an extra supply in case you are away for longer than expected

Keep in Mind...

The decision to travel is the sole responsibility of the traveller. The traveller is also responsible for his or her own personal safety.

Be prepared. Do not expect medical services to be the same as in Canada. Pack a travel health kit, especially if you will be travelling away from major city centres.

Laws & culture

You must abide by local laws.

Learn about what you should do and how we can help if you are arrested or detained abroad.

Drugs

Penalties for possession, use or trafficking of illegal drugs are severe. Convicted offenders can expect immediate detention and lengthy jail terms.

All departing visitors are thoroughly screened for drugs by the Bolivarian National Guard. Pack your luggage yourself and keep it with you at all times. Don’t carry anything through customs for anyone else.

• Alcohol, drugs and travel
• Cannabis and international travel

Identification

You must carry your passport at all times.

Photography

Photography of sensitive installations, including the presidential palace, military sites, government buildings and airports, is prohibited.

Importations

You must declare imports worth more than US$1,000 to customs officials and pay appropriate taxes.

Dual citizenship

Dual citizenship is legally recognized in Venezuela.

If you are a Canadian citizen, but also a citizen of Venezuela, our ability to offer you consular services may be limited while you're there. You may also be subject to different entry/exit requirements.

General information for travellers with dual citizenship

Driving

Stopping at Bolivarian National Guard of Venezuela and police checkpoints is mandatory. There are many control points throughout the country. Follow all instructions and have vehicle and insurance papers and passports readily available.

Vehicles may be searched. It is not uncommon for authorities to seek bribes.

In the case of an accident, don’t move your vehicle until a traffic police officer fills out a report. Police response times are often slow.

You should carry an international driving permit.

More about the International Driving Permit

Money

The currency in Venezuela is the Venezuelan bolivar (Bs or VEF).

Cash payments are often required in rural areas and for smaller purchases in urban areas.

It can be difficult to obtain local currency.

Banks often restrict transactions to their clients only. Official exchange houses are scarce outside of major cities and the law prohibits the sale and purchase of any foreign currency outside of authorized institutions. You are subject to a fine is you are caught exchanging foreign currency outside of authorized institutions. Very few exchange houses or banks will exchange bolívars outside Venezuela.

Obtaining cash advances at ATMs can be challenging. Malfunctions and insufficient cash are recurring problems. Many ATMs don’t accept international credit cards or ask for additional codes to confirm identity.

• Change your money in the official exchange offices only
• Don’t use the black market
• Only U.S. dollars can be exchanged

Identification is required for a credit card transaction.

If you are entering or leaving Venezuela with more than US$10,000, you are required to declare it to the authorities.

Natural disasters & climate

Heavy rains

The rainy season extends from May to December. Heavy rains, flooding and landslides can occur during this period.

In the event of heavy rains, coastal roads and highways may not be fully operational and some utilities, especially water services, may be disrupted.

Seismic activity

Venezuela’s coastal range, which includes Caracas, is located in an active seismic zone. It is prone to earthquakes and landslides.

Assistance

Local services

Consular assistance

The Embassy of Canada to Venezuela in Caracas has temporarily suspended its operations. You can obtain consular assistance and information from the Embassy of Canada to Colombia, in Bogotá.

Making international phone calls from Venezuela may be challenging. For emergency consular assistance, send an email to sos@international.gc.ca to request a phone call. A consular officer will call you back without delay. Ensure that you provide a phone number where we can reach you.

From elsewhere, call the Embassy of Canada to Colombia, in Bogotá, and follow the instructions. At any time, you may also contact the Emergency Watch and Response Centre in Ottawa.