Consumer protection information around travelling and entertainment

Icon of a generic passport.What you need to know before booking a trip or buying a time share. Also, information on Ontario’s movie rating system.

Buying tickets to events in Ontario

Learn about how Ontario laws and rules protect you when you buy tickets to your favourite music, sports and theatrical events.

Booking a trip: your rights

How Ontario’s laws protect you when you book a trip with a registered travel agent (in person, on the phone or online) and how you can get your money back for a travel service you did not receive through the Travel Industry Compensation Fund.

Buying a time share: your rights

Learn about your rights and ask the right questions before you buy a time share or join a vacation club.

Movie ratings in Ontario

Learn about the ratings assigned to most films shown or distributed in Ontario.

Updated: July 20, 2021