Public Information
Health Care Connect
Program Results
The following information is updated quarterly. The table below reflects data from February 12, 2009 –March 31, 2021.
| Home and Community Care Support Service | Total Patients Registered with HCC1 | Total Patients Connected2 | Percent of Total Registered Patients Connected |
|---|---|---|---|
| Central | 45,803 | 45,600 | 99.6% |
| Central East | 61,759 | 55,272 | 89.4% |
| Central West | 24,006 | 23,412 | 97.8% |
| Champlain | 88,427 | 61,491 | 69.6% |
| Erie St. Clair | 30,714 | 26,197 | 87.1% |
| HNHB | 35,387 | 34,122 | 97.6% |
| Mississauga Halton | 14,096 | 11,907 | 84.3% |
| North East | 74,149 | 64,289 | 87.2% |
| North Simcoe Muskoka | 53,132 | 46,756 | 89.3% |
| North West | 14,849 | 9,796 | 66.5% |
| South East | 52,743 | 40,871 | 78.2% |
| South West | 66,564 | 51,931 | 79.0% |
| Toronto Central | 54,215 | 52,367 | 96.7% |
| Waterloo Wellington | 39,028 | 33,015 | 81.2% |
| TOTAL | 654,872 | 557,026 | 85.3% |
| Home and Community Care Support Service | Total High Needs Patients Registered with HCC3 |
Total High Needs Patients Connected2 | Percent of Total High Needs Patients Connected2 |
|---|---|---|---|
| Central | 5,500 | 5,490 | 99.8% |
| Central East | 4,856 | 4,270 | 87.9% |
| Central West | 1,844 | 1,839 | 99.7% |
| Champlain | 6,979 | 5,752 | 82.4% |
| Erie St. Clair | 3,246 | 2,910 | 89.6% |
| HNHB | 7,616 | 7,602 | 99.8% |
| Mississauga Halton | 963 | 959 | 99.6% |
| North East | 8,084 | 6,720 | 83.1% |
| North Simcoe Muskoka | 4,717 | 4,222 | 89.5% |
| North West | 1,207 | 851 | 70.5% |
| South East | 4,929 | 3,654 | 74.1% |
| South West | 5,885 | 4,870 | 82.8% |
| Toronto Central | 2,472 | 2,447 | 99.0% |
| Waterloo Wellington | 2,698 | 2,650 | 98.2% |
| Total | 60,996 | 54,236 | 88.9% |
Patients Connected: The number of people registered in Health Care Connect who have been referred to a family health care provider through Health Care Connect. From February 12, 2009 to March 31, 2021, 85.1% of registered patients have been referred to a provider.
High Needs Patients Connected: The number of people that have been determined to have greater health needs based upon self-reported health need and have been referred to a family health care provider through Health Care Connect.
Approximately 10% of registrants are high needs patients. From February 12, 2009 to March 31, 2021, 88.9% of registered high needs patients have been referred to a provider.
Notes:
- These figures may include individuals who have registered for the program more than once.
- Not all patients that are referred through Health Care Connect become attached to a family health care provider.
- These figures may include individuals who have registered for the program more than once. A high needs patient is an individual with one or more co-morbidities, or frail. Key criteria include self-assessed patient health status, chronic conditions or health problems, activity limiting disability, mental health status and body mass index.
- As of April, 2017, the ministry has implemented a more precise definition of “active” patients in the reporting of Health Care Connect data. “Active” patients are now defined merely as those who have not exited the program. Before April, 2017, “active” patients were defined as patients whose profiles did not list a reason for having left the program.
