Policy directives interpret the laws that govern Ontario's social assistance programs: Ontario Works and the Ontario Disability Support Program. Staff follow the directives when making decisions about eligibility and benefits. Policy directives explain:
- how the programs work
- supports available
- roles and responsibilities of staff and clients.
Read the directives:
Read the legislation.
Section 1
Section 2
Section 3
Section 4
Section 5
Section 6
Section 7
Section 8
Section 9
Section 10
Section 11
Top of page
Preamble
Introduction
Application/Eligibility
Service Delivery
Eligible Goods and Services
Funding
Program Management
Top of page
Preamble
1. Applying for Income Support
2. Eligibility Requirements: Who Is Eligible
3. Documentation Requirements
4. Assets
5. Income
6. Calculation of Income Support
7. Extension of Income Support
8. Recipients in Institutional Settings
9. Benefits
10. Trustees and Pay Direct
11. Recovery of Funds
12. Fraud And Information Sharing
13. Internal Reviews And Appeals
Top of page