Use ArriveCAN to enter Canada

The web version of ArriveCAN is optimized to meet all Government of Canada accessibility requirements, including the use of text-to-voice technology. The web version is recommended for any users with accessibility-related issues. The Government of Canada is working to make the mobile applications available on the Google and Apple app stores accessible as quickly as possible.

Persons unable to use ArriveCAN due to accessibility issues can get support by visiting our help page or seek assistance upon arrival to Canada.

Travellers with a right of entry, such as Canadian citizens, permanent residents and persons registered under the Indian Act will not be denied boarding of their flight or entry into Canada if they do not use ArriveCAN.

If you're travelling by marine vessel, you must use ArriveCAN before or upon entering Canada; this is to accommodate for Wi-Fi issues on the water.

Travellers who are transiting through Canada to another country (and aren't leaving the secure area at the airport) don't need to submit their information through ArriveCAN.

• required contact information for you and other people travelling with you
• the purpose of your travel, such as:
  • exempt essential travel, including:
    • cross-border work, essential services, medical support or trade and transport), or
  • regular travel, including:
    • Canadian citizen, permanent resident, or person registered under the Indian Act returning to Canada
    • Foreign nationals entering for discretionary travel
    • foreign work, study, family reunification, compassionate reasons or none of the above
• travel details, such as your:
  • date and time of arrival
  • port of entry if you're entering by land or marine vessel or
  • flight number, airport and airline for the flight that will bring you into Canada if you're entering by air

• your vaccination information, and proof of vaccination if you are seeking the fully vaccinated exemption
• information about your pre-entry COVID-19 test and confirm that you understand the testing requirements
• information about the countries you stayed in or visited in the 14 days prior to your arrival in Canada (don't include countries where you had a connection stop along the journey from one destination to another).

For your quarantine plan, questions include:

• whether you have accommodation where you can quarantine for 14 days or possibly longer
• the address of your quarantine location (the place where you'll quarantine for 14 days. If you’re fully vaccinated, this is the place you could go if you develop symptoms or test positive)
  • If you are arriving by marine vessel, include the address where the vessel will be moored.
• whether you can avoid all contact with other people who didn't travel with you while in your place of quarantine
• whether you'll have access to basic necessities of life, including water, food, medication and heat, without leaving quarantine
• if there are people at increased risk from COVID-19 at that place who:
  • are 65 years or older (unless you are fully vaccinated)
  • have underlying medical conditions
  • have compromised immune systems
• if there are any people at that place who work or assist in a facility, home or workplace that includes people at increased risk from COVID-19
• whether it's a group living environment or houses multiple families, such as:
  • group residence
  • care facilities
  • living with roommates you can't avoid who didn't travel with you

• Do include all children under 18 and dependent adults, regardless of their vaccination status
  You will be asked about their vaccination status; however, as long as all other travellers in the submission are fully vaccinated, ArriveCAN will issue a receipt that is required for travel

Families

As the primary traveller, you may provide travel information for yourself and for:

• your spouse or common law partner
• your children (or children for whom you have legal guardianship), aged 18 years or younger
• any other adult for whom you're a legal guardian

Group travel

You can provide information for up to 8 travellers, including yourself, in a single submission.

Use this when:

• you'll all stay together at the same address for the entire quarantine or isolation period and
• you have their permission to collect and share this information

Exempt essential travel

If your travel is related to any of the following travel purposes, you can save time by creating an exempt essential travel profile and enter your information once. Reuse your receipt for each entry into Canada.

• Cross-border work (e.g., you regularly cross the border to work)
• Essential services (e.g., you live in an integrated trans-border community)
• Medical and health care support (e.g., health care practitioner, you received or will receive medical care, or you transport medical equipment or supplies)
• Trade and transport (e.g., truck driver or crew member on any aircraft, shipping vessel or train)

You will only need to resubmit your information in ArriveCAN if the border services officer determines you are not travelling for exempt essential travel or if you are travelling for non-essential reasons (e.g., discretionary travel).

You can submit your information at any time before you travel and are no longer required to enter information about your port of entry or date and time of arrival. You cannot submit on behalf of others.

Travelling with mixed vaccination status or citizenship

Don't include other travellers who aren't travelling for the same purpose of travel or who are not fully vaccinated in a single submission unless they are:

• less than 18 years old or a dependent adult
• travelling with a fully vaccinated guardian

For example,

• if you are a foreign national entering Canada for discretionary purposes and travelling with another person who is a Canadian citizen, you should complete individual submissions
• if you are travelling with a group of adult foreign nationals with mixed vaccination statuses, do not include unvaccinated travellers in your submission (unless they are dependent adults); you will not be issued an ArriveCAN receipt as unvaccinated foreign nationals are not eligible to enter Canada for discretionary travel

If you're not the traveller, you can submit travel information on behalf of others who may be unable to use ArriveCAN by signing in online.

You'll need to fill out ArriveCAN with all of the traveller's information.

You'll then be able to print or email the receipt to the traveller.

You must send the receipt to the traveller to show to the Canada border services officer upon arrival to Canada. The traveller is responsible for ensuring they're compliant with the requirements for entry into Canada.

The traveller cannot use ArriveCAN to complete their post-border reporting; they must call 1-833-641-0343 each day during their 14-day quarantine.

Show the receipt to your airline carrier or a Canadian border services officer when you enter.

You can show your ArriveCAN receipt from:

• the app
• a screenshot
• your email
• a printout

If you receive notifications and/or emails from ArriveCAN asking you to complete your daily reporting and day-8 testing, please contact us. You may ignore these notifications.

The day after you arrive in Canada, all travellers, unless exempt from this requirement, must use ArriveCAN to:

• confirm that you've arrived at the address you provided for your quarantine or isolation location
• complete daily COVID-19 symptom self-assessments until the completion of your quarantine period or until you report symptoms
• confirm that you have completed your day 8 test and sent your sample to the lab

Government of Canada officials will call you to ensure that you're complying with your mandatory quarantine or isolation. You must answer calls from 1-888-336-7735 and answer all questions truthfully to demonstrate your compliance with the law. You may also receive a visit from a designated screening officer to confirm your compliance with the quarantine or isolation order.

If the provincial or territorial quarantine requirements in your area conflict with the federal quarantine requirements, please follow the directions that are more strict.

If you're directed to a designated quarantine facility, you won't have to report through ArriveCAN. However, you'll be subject to reporting requirements at the facility.

The Government of Canada uses and discloses the information you provide in ArriveCAN:

1. to verify or enforce compliance with the emergency order under the Quarantine Act
2. for public health follow up, including by the provinces and territories
3. to help determine eligibility for new border measures and support a public health response to COVID-19

When you enter Canada, you'll be told:

• how we'll verify that you're complying with the requirements
• possible consequences if you don't comply, such as enforcement actions and penalties

The Government of Canada will contact you during your mandatory quarantine or isolation period to verify that you're quarantining or isolating. You must answer calls from:

• GOV/GOUV CANADA
• 1-888-336-7735

Answer all questions truthfully.

We may share your information with law enforcement and security partners for compliance and enforcement follow-up activities.