Contact Us

Your questions and comments are important to us and we will address them as quickly as possible.

The answers to your questions may already be available on-line. We invite you to start by reading the Frequently Asked Questions (FAQs), where many of your questions may already have been answered. The Search function on the home page will also help you find specific information.

If you need more information, or you have not found what you are looking for:

Public Inquiries

Mailing Address:

Assistant Deputy Minister (Public Affairs)
Department of National Defence
National Defence Headquarters
Major-General George R. Pearkes Building
101 Colonel By Drive
Ottawa, Ontario, Canada
K1A 0K2

E-mail Address: information@forces.gc.ca

Phone: 613-995-2534 / Toll free: 1-888-995-2534
TTY and/or TDD *: 1 800 467-9877

* A TTY --or Teletypewriter, also known as a TDD or Telecommunications device for the deaf-- is a special device that lets people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate, by allowing them to type messages back and forth to one another instead of talking and listening. A TTY is required at both ends of the conversation in order to communicate.

Personal Information Collection Statement

All personal information created, held or collected by this department is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked for your consent where appropriate.

Privacy inquiry

Any questions, comments, concerns or complaints regarding the administration of the Privacy Act and privacy policies may be directed to the departmental Privacy Coordinator by email to atip@forces.gc.ca, by calling 613-992-0996 or writing to:

Place de Ville17th Floor, Tower B112 Kent St.Ottawa, ON

If you are not satisfied with our response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner by e-mail at info@priv.gc.ca or by telephone at 1-800-282-1376.

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