Contact the Public Health Agency of Canada

COVID-19 telephone

Wait times may be longer than expected during the pandemic. Try using the links above to see if your question is answered before you call.

Hours of operation are from 7 am to midnight ET. Interpretation services are available in 200+ languages.

COVID-19 information line:
1-833-784-4397

Teletypewriter (TTY): 1-800-465-7735
(Monday to Friday, 8 am to 8 pm ET)

Fraud alert: This number is for inbound calls only. It can't make calls. Calls that appear to come from this phone number are fraudulent.

Contact form for inquiries

Response times may be longer than expected during the pandemic. Use the links above to see if your question is answered before you email. In some instances, we've offered up a web page to answer your question before emailing.

Consult your health care provider for appropriate care and advice about diseases and conditions.

Don't submit personal documents or information (medical records, passports).

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Contact Information

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Offices

Public Health Agency of Canada
130 Colonnade Rd
A.L. 6501H
Ottawa ON K1A 0K9
Toll-free: 1-844-280-5020

Public Health Agency of Canada
1015 Arlington St
Winnipeg MB R3E 3R2

Media Relations line
613-957-2983

Regional offices

Ontario
180 Queen St W
11th Fl
Toronto ON M5V 3L7

Manitoba/Saskatchewan
300-391 York Ave
Winnipeg MB R3C 4W1

Mailing address:
391 York Avenue
Winnipeg MB R3C 4W1
Mail stop E500

Saskatchewan
South Broad Plaza, 1st Fl
2045 Broad St
Regina SK S4P 3T7

Alberta
Suite 815, Canada Place
9700 Jasper Ave NW
Edmonton AB T5J 4C3

Quebec
Guy-Favreau Complex
East Tower
200 René Lévesque Blvd W
Montréal QC H2Z 1X4

Atlantic
Suite 1525, 15th Fl, Maritime Centre
1505 Barrington St
Halifax NS B3J 3Y6

British Columbia
#301-351 Abbott St
Vancouver BC V6B 0G6

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