Request emergency assistance

Email:

• sos@international.gc.ca
• Emergency contact form

Telephone:

From outside Canada

• Call the nearest embassy or consulate.
• +1 613 996 8885 (call collect where available)
• Toll-free numbers in some countries

From inside Canada (non-passport-related)

• 613-996-8885
• 1-800-387-3124 (toll-free from the U.S. and Canada only)

Emergency passport services within Canada (weekends and statutory holidays)

• 1-800-567-6868 (toll-free from Canada only)

SMS:

• +1-613-686-3658 (carrier charges may apply)

TTY (for persons with a hearing loss):

• 613-944-1310
• 1-800-394-3472 (toll-free from the U.S. and Canada only)

If we are experiencing a high volume of calls, you may be asked to leave a message. Please follow the instructions carefully. We will return your call as soon as possible.