Use ArriveCAN to enter Canada

If you have accessibility needs, you should use the web version of ArriveCAN. The web version meets all Government of Canada accessibility and W3C WCAG 2.1 AA standards. It supports the use of assistive devices such as screen readers and magnifiers. Create an account or sign in to the web version of ArriveCAN.

ArriveCAN is also available as a mobile app, but the app isn't accessible to all persons with accessibility needs at this time. We're working to make the mobile app accessible as quickly as possible. If you're trying to sign in online to the web version of ArriveCAN, you may need to delete the mobile app.

If you're not able to use ArriveCAN due to accessibility needs, you won't be denied boarding or entry into Canada. People with accessibility needs or other special circumstances may be exempt from using ArriveCAN.

If you're exempt from using ArriveCAN, be ready to show a Government of Canada official these items on arrival:

• pre-entry test results
• proof of vaccination (in English or French or a certified translation in English or French)
• travel documents

Please also be ready to answer questions about your 14-day travel history. You must show that you have a suitable plan if you have to quarantine or isolate on arrival. Get help from a Government of Canada official if you tried, but couldn't submit your information online.

You may be exempt from some of these requirements.

Visit COVID-19: Travel, testing and borders for the latest travel requirements and exemptions.

If you're travelling by a marine vessel other than a cruise ship, you must use ArriveCAN before or upon entering Canada. This is to accommodate for Wi-Fi issues on the water.

Travellers who are transiting through Canada to another country (and aren't leaving the secure area at the airport) don't need to submit their information through ArriveCAN.

• required contact information for you and other people travelling with you
• the purpose of your travel, such as:
  • work/employment or essential reasons, including:
    • cross-border work, medical support, trade and transport, or
  • regular travel, including:
    • Canadian citizen, permanent resident, or person registered under the Indian Act returning to Canada
    • foreign nationals entering for discretionary travel
  • other types of travel, including:
    • foreign work, study, family reunification, compassionate reasons
• travel details, such as your:
  • date and time of arrival
  • port of entry if you're entering by land, rail or marine vessel, and/or
  • flight number, airport and airline for the flight that will bring you into Canada if you're entering by air
    and/or
  • where your marine trip started and the date and time you boarded the boat or cruise ship

As of April 1, 2022, fully vaccinated travellers will no longer be required to submit a pre-entry COVID-19 test result to enter Canada by land, air or water.

• your vaccination information, and proof of vaccination
• information about your pre-entry COVID-19 test results and confirmation that you understand the testing requirements
• information about the countries you stayed in or visited in the 14 days prior to your arrival in Canada (don't include countries where you had a connection stop along the journey from one destination to another).

Follow these testing requirements if you're fully vaccinated or unvaccinated/partially vaccinated.

For your quarantine plan, questions include:

• whether you have accommodation where you can quarantine for 14 days or possibly longer
• the address of your quarantine location (the place where you'll quarantine for 14 days. If you're fully vaccinated, this is the place you could go if you develop symptoms or test positive)
  • If you are arriving by marine vessel, include the address where the vessel will be moored.
  • If you're arriving by cruise vessel
• whether you can avoid all contact with other people who didn't travel with you while in your place of quarantine
• whether you'll have access to basic necessities of life, including water, food, medication and heat, without leaving quarantine
• if there are people at increased risk from COVID-19 at that place who:
  • are 65 years or older (unless you are fully vaccinated)
  • have underlying medical conditions
  • have compromised immune systems
• if there are any people at that place who work or assist in a facility, home or workplace that includes people at increased risk from COVID-19
• whether it's a group living environment or houses multiple families, such as:
  • group residence
  • care facilities
  • living with roommates you can't avoid who didn't travel with you

The 'saved traveller' feature is optional for all travellers. It saves travel documents and proof of vaccination information in ArriveCAN for re-use on future trips. If you don't use this feature, you'll need to enter this information for each ArriveCAN submission. You can add, edit or delete travellers at any time.

Once you've saved your travel information, ensure that you continue your submission until you obtain an ArriveCAN receipt.

As a vaccinated essential traveller, you can save time by creating a reusable receipt.

Enter your information once and reuse your receipt for each entry into Canada.

You're no longer required to enter information about your port of entry, or date and time of arrival.

If you previously created a reusable ArriveCAN receipt, you must download the latest version of the ArriveCAN mobile app or sign in to the web version. You must re-submit all of your information, including the newly required information on proof of vaccinations, to get a new exempt reusable ArriveCAN receipt. If you don't submit the required information, it can cause more delays at the border. It can also lead to fines or enforcement action.

Apart from this requirement, you may only need to resubmit your information if the border services officer determines that:

• you're not travelling for exempt essential travel
• you're travelling for non-essential reasons (for example, discretionary travel)
• your information in ArriveCAN changes (for example, your travel history)

Families

As the primary traveller, you may provide travel information for yourself and for:

• your spouse or common law partner
• your children (or children for whom you have legal guardianship), aged 18 years or younger
• any other adult for whom you're a legal guardian

You can provide information for up to 8 travellers, including yourself, in a single submission.

Use this when:

• you'll all stay together at the same address for the entire quarantine or isolation period and
• you have their permission to collect and share this information

Travelling with mixed vaccination status or citizenship

Don't include other travellers who aren't travelling for the same purpose of travel or who are not fully vaccinated in a single submission unless they are:

• less than 18 years old or a dependent adult travelling with a fully vaccinated guardian

For example,

• if you are a foreign national entering Canada for discretionary purposes and travelling with another person who is a Canadian citizen, you should complete individual submissions
• if you are travelling with a group of adult foreign nationals with mixed vaccination statuses, do not include unvaccinated travellers in your submission (unless they are dependent adults); you will not be issued an ArriveCAN receipt as unvaccinated foreign nationals are not eligible to enter Canada for discretionary travel

If you're not the traveller, you can submit travel information on behalf of others who may be unable to use ArriveCAN by signing in online.

You'll need to fill out ArriveCAN with all of the traveller's information.

You'll then be able to print or email the receipt to the traveller.

You must send the receipt to the traveller to show to the Canada border services officer upon arrival to Canada. The traveller is responsible for ensuring they're compliant with the requirements for entry into Canada.

The traveller can't use ArriveCAN to complete their reporting after entering Canada. They must call 1-833-641-0343 each day during their 14-day quarantine, unless exempt from this requirement.

Show the receipt to your airline carrier or a Canadian border services officer when you enter.

To qualify for the fully vaccinated traveller exemption, you must have an (A), (V) or (I) next to your name.

If there's no (A), (V) or (I) next to your name:

1. you aren't fully vaccinated according to Canada's requirements, or
2. you didn't upload proof of vaccination

You can show your ArriveCAN receipt from:

• the app
• a screenshot
• your email
• a printout

If you're receiving notifications that don't reflect your situation, contact us so that your situation can be resolved.

If you were selected for mandatory random testing on arrival to Canada, you may receive emails reminding you to take and submit your test.

If you are completing a group submission with travellers with mixed vaccination statuses, you will continue to receive notifications.

Beginning the day after you arrive in Canada, all travellers, unless exempt from this requirement, must use ArriveCAN to:

• confirm that you've arrived at the address you provided for your quarantine or isolation location
• complete daily COVID-19 symptom self-assessments until the completion of your quarantine period or until you report symptoms
• confirm that you have completed your day-8 test and sent your sample to the lab

Government of Canada officials will call you to ensure that you're complying with your mandatory quarantine or isolation. You must answer calls from 1-888-336-7735 and answer all questions truthfully to demonstrate your compliance with the law. You may also receive a visit from a designated screening officer to confirm your compliance with the quarantine or isolation order.

If the provincial or territorial quarantine requirements in your area conflict with the federal quarantine requirements, please follow the directions that are more strict.

If you're directed to a designated quarantine facility, you won't have to report through ArriveCAN. However, you'll be subject to reporting requirements at the facility.

If you submitted information for unvaccinated travellers who aren't exempt from quarantine:

• you'll continue receiving notifications and/or emails from ArriveCAN asking you to complete your daily reporting and day-8 testing, and
• you must complete daily symptom self-assessments for the unvaccinated travellers in your submission.

The Government of Canada uses and discloses the information you provide in ArriveCAN:

1. to verify or enforce compliance with the emergency order under the Quarantine Act
2. for public health follow up, including by the provinces and territories
3. to help determine eligibility for new border measures and support a public health response to COVID-19

When you enter Canada, you'll be told:

• how we'll verify that you're complying with the requirements
• possible consequences if you don't comply, such as enforcement actions and penalties

The Government of Canada will contact you during your mandatory quarantine or isolation period to verify that you're quarantining or isolating. You must answer calls from:

• GOV/GOUV CANADA
• 1-888-336-7735

Answer all questions truthfully.

We may share your information with law enforcement and security partners for compliance and enforcement follow-up activities.