Contact Us

General Inquiries and Complaints

Telephone (toll-free): 1-866-481-8429
Outside of Canada: 613-954-1651
E-mail: victimsfirst@ombudsman.gc.ca

Please do not send any confidential information by e-mail, as we cannot guarantee privacy at this time.

Supports for victims

If you need assistance, you can reach out to one of the three crisis lines listed below:

Crisis Service Canada: 1-833-456-4566
Kids Help Phone: 1-800-668-6868
Hope for Wellness Line: 1-855-242-3310 (services available in English, French, Cree, Ojibway and Inuktitut)