Contact the Treasury Board of Canada Secretariat
Most requested
- Contact us about Phoenix claims and compensation for damages
- Rates of pay for federal public service employees
- Information for public servants on COVID-19
- Federal Identity Program
- Job evaluation standards
- Public service performance management application (available only on Government of Canada networks)
On this page
Frequent topics
Access to information and privacy requests
Learn how to make an access to information or privacy request, or:
- make a request online
- download the ATI request form to submit a request by mail
- search summaries of completed requests
- contact a departmental coordinator
Health and dental care benefits
Current and retired employees: sign up for email notifications about your pension and benefits.
Health care benefits
Contact the Sun Life Assurance Company for
- health care coverage details, or
- to obtain a new or replacement health care card
Related information:
Dental care benefits
Contact the Canada Life Assurance Company, who administers the Public Service Dental Care plans.
Related information:
Pensioners dental services
Contact the Sun Life Assurance Company for information on the Pensioners' Dental Services Plan (PDSP), or review details of the plan.
Employee leave credits and entitlements
Contact your departmental pay and benefits advisor for questions about:
- parental leave
- COVID-19 related leave requests
- other leave credits and entitlements
Internal pay and benefits advisors provide departmental interpretation and implementation of applicable Treasury Board policies and/or collective agreements.
Canada Revenue Agency (CRA) employees: contact the CRA call centre for all pay and benefits matters at 1-866-549-3744.
Citizens not employed by the public service should consult:
Pension
Current and retired employees: Sign up for email notifications about your pension and benefits plans.
Contact the Government of Canada Pension Centre for information on your personal pension benefits.
Contact the Pension Policy and Programs team for general enquiries on the public service pension plan at ZZFINANA@tbs-sct.gc.ca.
For more information:
Security clearances
Security clearances are only processed based on a specified need.
Federal public service employees: contact your departmental security officer for information on a security clearance.
Contractors, private sector employees or citizens: if you wish to obtain a security clearance contact the Industrial Security Program.
Relocation
Relocation coordinators provide departmental interpretation and implementation of applicable Treasury Board policies.
Related information:
General and technical enquiries
Reaching us during the COVID-19 pandemic
For information on Coronavirus (COVID-19), please visit:
- Canada.ca/coronavirus: latest updates, travel advice and Canada’s response
- Information for businesses and employees, including federal employees
Email Public Enquiries: questions@tbs-sct.gc.ca
Toll free: 1-877-636-0656
Teletypewriter (TTY): 613-369-9371
You can also reach us through social media at the following channels:
Treasury Board of Canada Secretariat
Strategic Communications and Ministerial Affairs
90 Elgin Street, 8th Floor
Ottawa, Canada K1A 0R5
Privacy Statement
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Media enquiries
Email: media@tbs-sct.gc.ca
Telephone: 613-369-9400
Toll-free: 1-855-TBS-9-SCT (1-855-827-9728)
Teletypewriter (TTY): 613-369-9371
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