Making a Complaint

A complaint must be filed in writing with the Public Service Staffing Tribunal's Executive Director no later than the complaint period closing date and must include the following information:

• the complainant's name, address, telephone number, fax number and electronic mail address;
• the mailing address or electronic mail address that is to be used for sending documents to the complainant;
• the name, address, telephone number, fax number and electronic mail address of the complainant's authorized representative, if any;
• the number or identifier, if any, of the process to which the complaint relates;
• the date of the notice of the lay-off, revocation, appointment or proposed appointment to which the complaint relates;
• the name of the department or agency, branch or sector involved in the process to which the complaint relates;
• a reference to the provision of the Act under which the complaint is made;
• a full factual description of the events, circumstances or actions giving rise to the complaint, if known by the complainant;
• the signature of the complainant or their authorized representative; and
• the date of the complaint.

You should also indicate the official language in which you wish to be heard. You may use the PSST Notice of Complaint form to submit a complaint. To obtain a copy of the form, contact the Tribunal at 1-866-637-4991 or (613) 949-5513.

The complaint may be sent by fax to 613-949-6551 or by mail to:

Executive Director and General Counsel
Public Service Staffing Tribunal
240 Sparks Street
6th Floor West
Ottawa ON, K1A 0A5