This section contains compliance information for federally regulated financial institutions.
Part of our role at the FCAC is to work with the financial industry to establish an effective
framework for consumer protection.
If you're a member of the financial industry, you'll find a range of information here relating
specifically to the consumer-oriented provisions of federal financial institution statutes.
FCAC Mystery-Shopping Exercises
2004-2005 Mystery-Shopping Results
 News
Release (PDF 104 kB)
Backgrounder (PDF 118 kB)
2003 Mystery-Shopping Results
News
Release (PDF 56 kB)
2003
FCAC Mystery-Shopping Results (PDF 230 kB)
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