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"Creating a Framework for the Wisdom of the Community:" Review of Victim Services in Nunavut, Northwest and Yukon Territories

  1. 3.0 Northwest Territories
    1. 3.4 Summary of Needs and Recommendations
      1. 3.4.1 Summary of Needs
      2. 3.4.2 Summary of Recommendations from Service Providers
      3. 3.4.3 Additional Recommendations and Closing Comments

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3.4  Summary of Needs and Recommendations 

3.4.1 Summary of Needs 

It is clear that the Northwest Territories is faced with some disturbing and challenging problems. Respondents described this situation in their interviews, and the statistics speak for themselves. In summary, the social conditions in the NWT are as follows:[102]

  • 3 times the national crime rate;
  • 3 times national teen pregnancy rate;
  • 6 times the national rate of sexual assault;
  • 8 times the national average for admissions to women’s shelters;
  • 3 times the national rate for suicide;
  • 4 times the national rate of “heavy drinking”;
  • 3 times the national rate of smoking;
  • twice the national average for deaths due to “preventable injuries”;
  • higher rates of Sudden Infant Death Syndrome than anywhere else in Canada;
  • 30% of all NWT women drink during pregnancy;
  • high rates of sexually transmitted diseases;
  • number one reason for all male hospital admissions is mental health disorders;
  • low income levels, 21% of population relying on income support;
  • twice the national average in need of housing, 44% of households in small communities in core need of housing; and
  • low education levels and high unemployment levels in small communities.

The NWT Health Status Report says these statistics are an indication of:

  • high levels of poor personal health habits and risky behaviours (drinking, smoking, preventable accidents, etc.);
  • poor social conditions (lack of housing, lack of community services, etc.);
  • economic disparities (large gap between rich and poor, have and have-not communities, etc.); and
  • lack of education and educational opportunities (limited educational opportunities and low grade levels, etc.).

Respondents elaborated on these social conditions and the problems they experienced in service delivery to victimized people in the NWT as follows:

  • lack of community and family support (including blaming, intimidation, shaming, ignoring and shunning) for victims and the caregivers or service providers who attempt to assist them;
  • victim fears of repercussions on themselves, their children and families if they speak up or seek help or try to leave;
  • attitudes tend to be more prevalent in the smaller remote communities;
  • the perpetuation of the cycle of abuse and traumatization through each generation and a perpetual lack of services for victimized people;
  • lack of understanding, amongst leadership at all levels of public and First Nation’s governments, about the prevalence of victimization and its effect on individuals, families and communities;
  • belief amongst some that many of these leaders are abusers themselves and recognition that several have been convicted of assault;
  • family violence, child abuse and assault are not political priorities for most territorial, regional, self-government and municipal leaders;
  • there are very few women in positions of political influence in the territory;
  • the RCMP response to victimized people is not always appropriate, or present;
  • there are no crisis intervention or protection services, and no safe places or shelters, for abused people in most towns;
  • there are no support services for victims such as counselling or healing groups, especially in the smaller towns;
  • the existing recovery services, like healing and treatment programs, are insufficient to meet the needs;
  • there are not enough Victim Services programs;
  • the current intervention and support systems are complex and often not suited to the needs of individuals, families and communities;
  • the police, judiciary, lawyers, government departments and agencies working with victimized people need more training;
  • existing programs are understaffed and the front line workers are overworked, untrained and may be unhealthy;
  • nepotism (hiring friends and relatives) and other poor hiring practices are common;
  • the wages and benefits of people working with victims in non-government agencies are inadequate;
  • there are too many ‘top down’ approaches and too many government structures, community boards and committees which fragment resources, create competition and limit co-operative, holistic approaches;
  • there is a territorial housing shortage; so, even if the woman does want to leave, there is no housing available;
  • income support levels are inadequate;
  • there need to be solutions to the problem of service delivery over large distances with few resources;
  • there are too many transient programs;
  • there is a lack of accountability in programs at all levels;
  • there are gaps between government and agency policies and their reality in practice;
  • there are no regional supports such as treatment centres and comprehensive aftercare;
  • there is too little knowledge about early childhood and too few early intervention programs;
  • there is no detoxification centre in the NWT;
  • there is limited community capacity to deliver programs;
  • all levels of government penalize small communities in isolated locations because funding is based on per capita population figures;
  • government policies lack the flexibility that would encourage community ownership of both the problems and the solutions;
  • programs don’t work together and are reactive and crisis-oriented;
  • programs don’t treat the whole family;
  • there is no core, ongoing funding for most agencies that assist victims … year-to-year funding is making social programs unstable and puts a lot of stress on front line service delivery personnel;
  • there is too much work for the existing services and agencies;
  • the general public and service providers in every sector do not know enough about the resources that do exist;
  • there is limited public and professional information about the dynamics of family violence and child abuse;
  • there is limited understanding of the needs and circumstances of victimized people;
  • there is no public understanding of the long-term consequences of victimization and trauma;
  • there are language barriers causing problems in understanding these issues;
  • there is not enough understanding amongst service providers of First Nation, Inuvialuit and Metis cultures;
  • police are not always following their mandatory charging policy in cases of spousal assault;
  • police do not always act on no-contact orders and probation breaches;
  • the court process is time-consuming, and the offender is not supervised while waiting for the court date;
  • the victim often has no support through the court process, while the offender has a great deal;
  • victims often don’t understand what is happening in court;
  • there is also a language barrier as some victims feel unable to express their feelings and the facts in English, and in ‘court’ language;
  • victims and their supporters are frustrated when there is no conviction based on lack of evidence;
  • there is limited awareness about Victim Impact Statements;
  • there is no mandatory counselling for the offender in jail or on probation;
  • there is little supervision of offenders on probation and limited aftercare programs after incarceration or treatment;
  • there is no safety or support system for victims whose abusers are returning to the community;
  • there are not enough lawyers doing family law in the NWT; and
  • there is no criminal injuries compensation for victims who need financial help.

3.4.2 Summary of Recommendations from Service Providers 

While respondents clearly highlighted needs for victim services in NWT, throughout the interview process, as discussed above, they also provided recommendations to address those needs. These are summarized below.

Victim Assistance Programs

  • victim support services, family violence services, advocacy services, women’s shelters and family counselling in each community;
  • 24-hour crisis response workers in each community;
  • second stage housing in each region for women who need to work towards independent living;
  • a territorial sexual assault centre and more services for victims of sexual assault;
  • more protection and more alternatives before the law for all victims of crime;
  • trauma recovery programs in all regions for women, children and families;
  • aftercare programs and follow-up for people who have been incarcerated, or in treatment facilities or at women’s shelters;
  • more educational materials for victims (in video format so all can benefit);
  • a territorial victims’ needs assessment;
  • more staff at Status of Women (3 more) because they act as a resource for victims and victim service providers;
  • a victim notification system for when the offender is being released from jail;
  • funding support for residential school survivors’ programs;
  • addictions counsellors in each community and addictions treatment facilities in each region;
  • homeless shelters in all regions;
  • more public housing in all communities;
  • a 1-800 crisis line which is territory wide; and
  • a Criminal Injuries Compensation Fund.

Public Education and Community Building

  • a more consistent and intense approach to public education around spousal and sexual assault and child abuse;
  • intense media campaigns, in all the official languages of the NWT, using the existing newspapers, community radio and TV programs;
  • school programs, community conferences, regional forums and training workshops for professionals and community-based caregivers; and
  • better information from Statistics Canada and the NWT Bureau of Statistics around issues that affect victims of crime.

Training and Healing for Service Providers

  • more community-based training for First Nations service providers focused on the advocacy and counselling skills needed to support victimized people;
  • use of western-style counselling methods, including a feminist analysis of violence, as well as traditional First Nations healing approaches;
  • standardized victim services training program, which could potentially be delivered by the territorial college, Aurora College;
  • criminal justice, policing, judicial and corrections service providers training around victims’ issues, family violence, sexual assault and traumatic reactions;
  • more training in the area of legal and judicial technicalities and processes, including training in alternative justice initiatives and the Victim Impact Statement;
  • more information for community-based agencies about how to access funding;
  • training in program administration, evaluation procedures, policy, and program standards for community agencies;
  • accountability for how program dollars are spent; and
  • support to caregivers in achieving and maintaining their own healthy lifestyle.

Community-Based Programs

  • develop community-based victim advocacy, support, training, healing and trauma recovery programming;
  • community-based healing programs for families, victims and offenders;
  • interagency committees developed in each community that include all community service providers;
  • community agencies work together to develop strategies for community and family recovery, and coordinated programming;
  • mobile treatment programs available to communities;
  • more early intervention and trauma treatment programs available to children in each community; and
  • community-based services that reflect the culture and traditions of First Nations people and include a traditional spiritual approach to healing.

Legislation

  • improvements to the Victims of Crime Act to include program funding and legislated assistance to victims of crime;
  • the introduction of family violence legislation that widens the options available to victims and places greater restraints on abusers; and
  • amendments to existing access to information and protection of privacy acts to ensure that victims and their agents have the information they need about offenders.

Judicial Process

  • strict police enforcement of no-contact orders;
  • judicial adherence to policy and protocols around Victim Impact Statements;
  • judicial application of victim surcharge policy and protocols;
  • judicial adherence to policy and protocols around closed court applications;
  • Community Justice Committees functioning in each community;
  • existing committees receive the training they need to understand victim issues; and
  • committees work closely with existing victim assistance programs and other service providers serving victims.

Leadership

  • stricter enforced standards for elected officials;
  • more elders and community spiritual leaders in decision-making positions;
  • stop electing abusive individuals; and
  • bring more women into leadership positions.

3.4.3 Additional Recommendations and Closing Comments 

The social situation in the Northwest Territories in terms of chronic, widespread victimization, and the attendant high levels of personal dysfunction and social collapse, demands immediate focus by both First Nation and public governments. The very high levels of suicide, mental disorders, FAS, family violence, crime, sexual assault and teen pregnancy (among other discouraging statistics) point to an ongoing and pervasive crisis within the NWT population.

NWT service providers have produced, over the last 20 years, extensive lists of recommendations to deal with these problems. A wide variety of public forums, conferences, research studies and public awareness campaigns document that effort.[103] Service providers have been consistent in their descriptions of both the problems, and the actions, that would begin to turn the situation around. The findings in this study reflects and consolidates what northern service providers and researchers have been saying for years. Unfortunately, very few of their recommendations have been undertaken.

Whatever the explanation for this confusion and inaction, the Northwest Territories is not alone in this dilemma. Nunavut, Labrador and northern Quebec (not to mention other remote Aboriginal jurisdictions in Canada) face similar social problems and experience the same lack of resources. The Yukon is distinct from these other regions in that it has begun to understand its social problems, and taken impressive steps to address them. But there are differences between the have-not regions too.

Nunavut, Labrador and northern Quebec, unlike NWT, all have relatively homogenous Aboriginal populations who form the vast majority of the population. They also have a more pervasive living memory of their traditional lifestyle, wisdom and identity, alongside a relatively streamlined, albeit emerging, governance system.[104] The problem for the NWT is the combination of complex array of governance structures, a non-homogenous population (each Aboriginal and non-Aboriginal sector having its own culture, expectations and needs) and a longer period of colonization than Nunavut, and Labrador and northern Quebec. The destructive impact of 150 years of NWT colonial history are being played out in the current generations, and according to the NWT government itself, these effects will only intensify in the coming years. When complicated, inexperienced governance structures are combined with these high levels of traumatization and the very long period of colonial domination and assimilation, not to mention the ‘boom and bust’ economic cycles around resource extraction in the NWT, the results resemble conditions in many developing countries.

A major recommendation of this paper is therefore that an intense effort be made to make this situation more apparent to those in a position to address it. This effort should include the governments and residents of the Northwest Territories, as well as the national government and Canadian citizens. Given the social situation as described throughout this paper, and the apparent resistance to dealing with it, some real thought and strategizing need to go into a government and public awareness campaign. Considerations in this type of educational effort should include the following:

  • an understanding of the dynamics of long-term, endemic traumatization and its presence now as accepted normative behaviour in the Northwest Territories;
  • an understanding of the process of personal and collective recovery from traumatization which in itself is complex, expensive, very difficult and lengthy;[105]
  • an understanding of resistance to social progress, including the economic, political, psychological, anthropological and sociological dynamics of the resistance;
  • an understanding of the beliefs, history, traditions, social norms, and resulting collective and personal behaviours, of both indigenous land-based cultures such as the Aboriginal cultures of northern Canada, and the technological ‘mass’ cultures of southern Canada;[106] and
  • an understanding of how these various cultures react to collective traumatization and efforts at recovery.

The other immediate priority is the provision of appropriate support to the existing service providers as listed in Appendix B and in more detail in Victim Services in the Territories: A Compilation of Contacts and Resources. The vast majority of these service providers are not working in agencies, or government departments and programs, whose mandate is service to victimized individuals. However, the overwhelming presence of this dynamic in NWT society means it has become the defining feature of their work. People working with highly traumatized individuals and populations, whether it’s their mandated service or not, need the following supports:

  • immediate recognition and description of the largely un-named and misunderstood social problems which they are forced to address on a daily basis and for which they have not received either training or appropriate supervision and debriefing;
  • immediate increase in salaries and benefits to those service providers working with victims in non-government, non-profit agencies;
  • ongoing supervision, emotional and practical support, and debriefing to avoid vicarious traumatization in service providers;
  • ongoing training in the issues that surround trauma and recovery: the presence of FAS and cognitive impairment from trauma in many victimized people; the impact of addictions; the cycles of violence; and the pattern of recovery;
  • cultural awareness training that includes an analysis of the beliefs and mores of the dominant cultures as well as indigenous cultures; and
  • training in intervention methods for appropriate service providers including referral to resources, critical incident stress debriefing, counseling, community development approaches,[107] and group work.

There is another simple, and largely undervalued, way to at least partially address both of the priority recommendations made above, which are the lack of understanding about territorial social problems in public and First Nations governments and the lack of support to existing service providers. Some redress for both of these major shortfalls is the formation and maintenance of community-based inter-agency committees and territory-wide social coalitions. This has started in the last five years with, as described earlier, the formation of the NWT Family Violence Coalition, the Sedna Association of Family Violence Prevention Workers, the NWT Association of Social Workers, the Social Agenda Working Group, the NWT Social Planning Coalition, and the NWT Association of Psychologists. In addition, inter-agency committees are already functioning, with varying degrees of consistency, in some communities. These coalitions and inter-agency committees can provide the perspective, direction and energy needed to move towards recovery at both the community and territorial level. They have the added advantage of providing much needed support to their member service providers, both on a personal and on an agency basis. They have the additional advantage of not reflecting the interests of any one government, agency or sector of society. And in general, their memberships are open to all community-based and territory-wide groups and individuals who wish to address social problems.

Inter-agency committees and territory-wide coalitions are in a position to undertake independent research, provide comprehensive training to their members, provide opportunities for supervision, sanity and debriefing to their members, understand territorial social norms and conditions, plan programs that fit the community and territory,[108] lobby governments for programming and legislation, and be a validating voice of hope for that segment of the population that is marginalized and disenfranchised. In addition, each of the member service providers in the inter-agency committee or territory-wide coalition can contribute their own resources to solving the problems and providing the programming identified by the committees and coalitions.

At this time, a useful starting point in empowering NWT inter-agency committees and coalitions would be an exploration of their mandates and answers to the questions of where they exist, how they function, who belongs to them, what problems they have identified and what solutions they are putting into action.[109] However, in the long run, if the goal is to strengthen these committees and coalitions, some form of organized and funded support will have to be provided to them, even if it comes from outside government.

In addition to the recommendations listed above and those noted earlier by service providers, a final recommendation is that public governments, First Nations governments, inter-agency committees, coalitions and all NWT service providers consider the recovery approach being employed by the Anishinaabe First Nation of Hollow Water, Manitoba, in their Community Holistic Circle.[110] The following lengthy description of that approach to community healing and recovery is taken from the Social Agenda Conference Report:[111]

“It begins with women. We all know that women are the backbone of our nation. Women are the carriers of life, they represent Mother Earth … love, nurturing, love of mother are essence of human life, but men also have an important role. Problems in our communities stem from misunderstandings of sexuality and spirituality in our lives, in our relationships and communities.

Seeing, hearing and doing are the ways of learning. Elders have taught us that we must listen and wait … be patient. The Holistic Circle Healing program is a way of taking back responsibility. It is a way of taking ownership of problems and solutions to them. It systematically takes traditional knowledge and incorporates it into solutions to correct dysfunction in the community. It is based on traditional philosophies of the Anishinaabe. The principles behind Holistic Circle Healing are universal … we all came from one creator, we are all part of the land … people are part of the ecosystem … this isn’t unique to the Anishinaabe.

The Anishinaabe principles come from the creator and are based on an understanding of the ecosystem and the interdependence of all elements of the ecosystem. Plants are as the lowest point on the food chain and people are the highest level. The seven principles provide the instruction for living with the rest of creation and the ecosystem and living in balance and harmony. Underlying each principle is love. The principles are: respect; humility; truth; wisdom; kindness; courage; and honesty. The seven principles guide the Community Holistic Circle Healing (CHCH). Elders taught these principles before people reached puberty so that when children had reached puberty and are able to create life, that they know something about life. These teachings have been with Anishinaabe people for 15,000 to 20,000 years. Traditional knowledge of this kind is the model for education. It is not new. It has been around that length of time and sustained the Anishinaabe.

The elders have said that if there is no harmony, the result is destruction, chaos and death. Lack of harmony within the ecosystem is evidenced today in industrial and government practices on the environment and among our people. The Indian Act had a significant impact. Its main impact was to change the laws of the land and the people. The Government found that day schools were not working fast enough to change people so they instituted residential schools, to work faster. The residential schools broke down the principles and laws. Colonial forces took hold and stayed with the people.  

CHCH started in late 1970s and early 1980s. Community Holistic Circle Healing is often called “de-colonization therapy.” CHCH operates in four spheres … physical, emotional, spiritual and mental. Colonization attacked the emotional and spiritual spheres, leaving people prone to addictions and dysfunction. Gossip, gambling, abuses, addictions are all happening in our communities, otherwise known as chaos, death and destruction. First Nations people are over represented in mental and penal institutions because they are not practicing the principles of life. It is necessary to restore the balance in life to help individuals, families and communities to grow in the four spheres of life and practice the good principles of life. Most people only operate as physical and mental beings. Healing means restoring the balance in all four spheres.

Our elders put helpers in each of the four directions to help us maintain balance and give us guidance. These helpers are called our grandfathers and they look after the four elements we need to live … fire, air, water, and earth. Our grandfathers in the south look after women. Our grandfathers in the north look after our elders. Our grandfathers in the east look after children and our grandfathers in the west look after men. In our pipe ceremonies, we ask our grandfathers from each direction for guidance. Any time we have people together in a circle we can ask for help. The sweat lodge, which is part of the CHCH, incorporates all these basic elements. The CHCH uses traditional teachers and professionals to help people return to a balanced life, to grow and be whole, to grow as a child again and be strong. CHCH finds ways to work with outside systems. Everything is set up to meet people’s needs but we recognize and address the fact that institutional and system needs have overcome the needs of people. The CHCH process tries to turn this around. We ask people to share information. Sharing information is a way to learn, give feedback and it is a way to hold ourselves and others accountable. Women play an important role in keeping CHCH on track.

The principles of a justice system should encourage people to live in a good way with each other and with the environment. It is necessary to make systems work for you. Power and control are problematic. We need to understand what the elders say, ‘the more power and control you let go of the more power and control you have.’ In our communities everyone and everything is interconnected, so it is easy to recognize and validate the truth. There is no confidentiality in our communities and this is the reality. Everyone knows when family abuse or violence takes place and who is behind it. Silence accentuates the problem. We need to bring out and talk about these issues but not through gossip or other malicious means.

CHCH does interventions and assessments when there is a disclosure of violence and abuse. Sometimes people are referred to us by the courts and other communities. We do what we can to get at the truth and validate the information. The information is brought forth to a circle. The sentencing circle and preparatory time with the victim and perpetrator, which can be as much as 2 years to prepare people for sentencing, are opportunities to educate people about abuse and work toward creating and restoring harmony. This is the approach rather than punishment. People in the community who want to punish are asked to express these wishes and reasons to the offender.

In Manitoba, there are First Nations lawyers and police who understand the way of doing things in our communities. In our work, we include the crown, judge, cops when making decisions on how to proceed. The accused ultimately makes the decision within 5 days as to whether to go the court or take the community healing route. Most offenders are glad to be found out because it enables them to take responsibility. They get help from other offenders who have gone through the process. CHCH puts supports in place, for example treatment plans, personal contracts and sharing circles, which can involve the whole community if they want. Offenders referred to the program are put on probation while they participate in the 13-step healing process. This process can take many years and involves family and community members, victims and other recovering offenders. Most commonly this program deals with disclosures of child sexual abuse … this is the common factor the Anishinaabe have found underlying most social problems and dysfunctional behaviour.

Men most often are the offenders, but some women are too, although they hide it better. Ask family members who are healing to talk to the man because this is the least intrusive way. It is hard for people to deny things when someone knows you. It is important to know the real leaders and to get support from them. It is a slow process to educate people about their behaviours and to talk about it. Many people are used to talking about these things only when they are drunk, then talking turns to rage and anger. When people can’t cope with the pain through alcohol, they turn to suicide. We need to communicate the message ‘don’t fight children and women to relieve yourself of pain.’

CHCH has a week-long gathering in the bush every year. They get together as a community and socialize. But people want to do more than have games, they want to learn who they are, how to live the Anishinaabe philosophy and incorporate principles today. It is encouraging as it is paying off. They are now doing the 2nd intake of teachers doing community-based therapy training. Women are really growing, but sometimes it feels like they are only touching the tip of the iceberg … but that is the cycle. ‘We need to understand the colonialism process and recognize that we survived it. All pain can become a strength and we can work together. We can learn to help ourselves, and each other.’

It takes a lot of work to convince women that it is their role and responsibility and that traditionally they made the tough decisions. Peer support for women helps them to accept their role in the community. Are there healthier leaders, workers, healthier people and families, less people going to jail, less incidences of FAS, of people going to jail? These changes are starting to happen, but we still have a long way to go. The honour of any success belongs to our ancestors.”

This approach, based on traditional Aboriginal principles and beliefs, holds a great deal of hope for regions such as the NWT where traumatic reactions and violent behaviour have become social norms, and where the majority of the population is Aboriginal. It may be that the impetus for advancing this effective community- and culture-based approach comes from the emerging inter-agency committees and coalitions. Or it might come from territorial women. However, whatever the source of energy, this type of approach is a goal that can be worked towards.


[102] See section 3.1 of this paper for the references which furnished the statistics in this summary.

[103] See NWT Recommendations on Social Issues, 1988 – 2002 produced by the Social Agenda Working Group in 2002.

[104] Nunavut, Labrador and northern Quebec Inuit people have experienced only 50 years or less of acculturation under the dominant Canadian culture.

[105] Recovery from trauma goes through several distinct stages including what psychiatry calls “counter-dependence,” which is the stage that appears to characterize many regions of the north. Interventions have to match the nature of the trauma and the culture, as well as the stage of recovery. See chapter 5 of this paper, “Conclusion,” for more details about the recovery process.

[106] See the Nunavut and Yukon chapters of this paper.

[107] For a description of a community development approach to intervention, see the Nunavut chapter of this paper.

[108] An interesting example of the flexibility and sensitivity of inter-agency committees can be seen in the Fort Providence Inter-Agency Committee which combined Family Violence Awareness Week, itself the program of the NWT Family Violence Coalition, with their local volunteer food bank drive.

[109] At this time, there is no territorial directory that includes a listing of any of these committees and coalitions. They are not in the phone book. The only way to know where they exist is to have personal contact with service providers in each community and within each coalition.

[110]   See Native Counselling Services of Alberta, A Cost-Benefit Analysis of Hollow Water’s Community Healing Circle Healing Process.

[111] Presentation made June 2001 at Social Agenda Conference on Hay River Reserve by Marcel Hardisty, North Standing Man, of Anishinaabe First Nation, Hollow Water, Manitoba. See Honesty Takes Courage, Social Agenda Conference Report.

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