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Western Economic Diversification Canada
Government On-Line Public Report 2003
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I. Departmental GOL Strategy - Overview Information
Government On-Line Vision and Strategy
Western Economic Diversification Canada’s (WD) Government On-Line (GOL) vision is to provide products and services to Western Canadians through all service delivery channels: in person, correspondence, fax, telephone, video-conferencing and the Internet. The on-line products and services will complement, not replace, existing methods of interacting with external clients. On-line services will be developed where it responds to client demand and is deemed cost-effective.
WD initiated two key department-wide changes in 2003/04 to enable more effective service transformation and the delivery of GOL client services: the redesign of departmental programs to focus on informational services and partnership developments; and, a new emphasis on service transformation through the establishment of an Information Management and Technology Section to align WD’s strategic objectives with electronic service delivery solutions.
The Information Management and Technology (IMT) section develops solutions to support new and existing business process models that address information and document management needs within WD. IMT will continue with the application of GOL principles and guidelines and ongoing upgrades in the areas of web process re-engineering, web redesign and web content management to enhance current and future on-line initiatives.
WD’s GOL initiative is integrated into departmental programming and policy considerations. On-line products have been developed in support of the WD strategic directions: Innovation, Entrepreneurship and Sustainable Communities. On-line business tools, workshop presentations and interactive guides are available to aid entrepreneurs. On-line submission guidelines are provided to enable access to business development programs.
WD has identified the following on-line priorities in light of a recent realignment. Government On-line objectives will be achieved by moving the activities from a separate unit into mainstream decision-making. This will ensure that as programs and services are evolved or new ones are developed, consideration regarding on-line delivery will naturally be included in the process. Accordingly, WD has categorized GOL activities as follows:
- Grants and Contributions Funding Service – includes all programs delivered by the department that were reflected in 2002.
- Information Sharing and Exchange Service - includes information particular to economic development within western Canada that has been developed by WD, often in partnership with other research organizations or industry associations.
Both services can be found at http://www.wd-deo.gc.ca.
For further information, please contact:
Sabina Posadziejewski, I.S.P., MBA
Director, Information Management and Technology
telephone: 780.495.3549
fax: 780.495.3550
email: sabina.posadziejewski@wd.gc.ca