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The CBC belongs to the people of Canada. As the public broadcaster, the CBC plays a unique role in Canadian journalism. At the CBC information is a public service. We at the CBC are here to serve Canadians. We recognize that we are here to provide you the citizen with information programming of the highest quality. We recognize your right to accuracy, fairness and integrity in our journalism. And we recognize your right to hold us accountable for the quality of our information programming.

To help meet this commitment to excellence - and to help you the citizen exercise your rights - the CBC established the Office of the Ombudsman as an independent institution within the Corporation. The Ombudsman has a mandate to represent listeners and viewers within the CBC, a mandate to address your concerns about the quality of CBC journalism.

For information about how to file a complaint, contact us.


Vince Carlin is the third Ombudsman for the CBC's English Services. He follows David Bazay and William Morgan in that position.

Prior to taking up the position in January, 2006, Carlin spent eight years as an Associate Professor at the School of Journalism at Ryerson University; most of that time as Chair. He taught Media Ethics, Media Law and Radio and Television News. He also became one of the leading commentators on journalism ethics in Canada and has appeared as an expert witness on journalistic practice and ethics in a number of legal cases involving most of the major media outlets in the country.

Carlin began his career with Time Magazine in New York, later serving as the News Editor in the Washington Bureau of the Time-Life News Service before becoming Bureau Chief in Montreal. He was recruited by CBC Radio in 1973 as host of the morning program, Daybreak. He subsequently held a number of different posts in both radio and television, including Managing Editor of National Radio News, Chief News Editor of CBC Television and Head of CBC Newsworld.

He was the founding Executive Director of the Canadian Journalism Foundation, a fellow at Duke University's Public Policy program and a guest lecturer at universities and other public forums in the US and Canada. He is also the Executive Director of the Gordon Sinclair Foundation Fellowship program. He is a member of the Association for Education in Journalism and Mass Communications, the Association for Practical and Professional Ethics and the Organization of News Ombudsmen. A graduate of Georgetown University's School of Foreign Service, Carlin is married to Kathleen Carlin, PhD, an ethics teacher with Ryerson University's Philosophy Department.